Strategic Account Manager: Grow Client Partnerships

HireMap; Greater London; On-site; GBP 35,000 - 52,000; Full time

Job summary

HireMap is seeking an Account Manager to build and maintain strong client relationships, acting as the main contact between customers and the company while driving long-term commercial growth. You will manage existing accounts, understand client needs, and identify upsell opportunities, collaborating with internal teams to ensure effective delivery of products and services.

The role emphasizes strong communication, a customer-focused mindset, and commercial acumen, with prior experience in

Qualifications

• Excellent communication and interpersonal skills.
• Strong commercial mindset with results orientation.
• Ability to build and manage client relationships.

Responsibilities

• Managing and developing a portfolio of existing clients.
• Building and maintaining strong long-term client relationships.
• Identifying upselling and cross-selling opportunities.
• Understanding client needs and providing appropriate solutions.
• Coordinating with Sales, Marketing, Operations and Customer Success teams.
• Monitoring client satisfaction and key account performance indicators.
• Supporting contract negotiations and renewals.
• Preparing regular reports on account performance and commercial opportunities.

Skills

Excellent communication

Interpersonal skills

CRM proficiency

Tools

Salesforce

HubSpot

Job description

HireMap is seeking an Account Manager to build and maintain strong client relationships, acting as the main contact between customers and the company while driving long-term commercial growth. You will manage existing accounts, understand client needs, and identify upsell opportunities, collaborating with internal teams to ensure effective delivery of products and services.

The role emphasizes strong communication, a customer-focused mindset, and commercial acumen, with prior experience in