Strategic Client Account Manager - Growth & Partnerships

Adler & Allan; Birmingham; Hybrid; GBP 42,000 - 56,000; Full time

Job summary

Adler & Allan is looking for a proactive Client Account Manager to own a portfolio of key strategic accounts. You will drive revenue, build tailored plans and identify opportunities, while collaborating with Sector Managers and Operational teams to deliver exceptional service.

You’ll act as the primary day-to-day commercial contact, lead reviews, support renewals and negotiations, and ensure accurate forecasting and pipeline management across national accounts.

Qualifications

• Experience in account management or client-facing commercial roles in B2B services.
• Strong relationship-building and communication skills.
• Ability to translate customer needs into solutions and opportunities.
• CRM proficiency and pricing/contract awareness.
• Excellent planning and organisational skills.

Responsibilities

• Manage a portfolio of key accounts to achieve revenue, margin and growth targets.
• Develop account plans aligned to sector strategy and identify opportunities and risks.
• Build relationships with customer stakeholders across functions.
• Act as the main commercial contact for allocated clients and lead reviews.
• Maintain accurate forecasting and a healthy pipeline.
• Support renewals, variations and commercial negotiations.
• Ensure pricing accuracy and contract compliance; manage invoicing.
• Assist with tender responses and sector development plans.

Skills

Account management

Relationship building

CRM proficiency

Pricing & contracts

Stakeholder communication

Proactive ownership

Multi-team collaboration

Driving licence

Right to work in UK

Negotiation

Tools

Microsoft Office

Job description

Adler & Allan is looking for a proactive Client Account Manager to own a portfolio of key strategic accounts. You will drive revenue, build tailored plans and identify opportunities, while collaborating with Sector Managers and Operational teams to deliver exceptional service.

You’ll act as the primary day-to-day commercial contact, lead reviews, support renewals and negotiations, and ensure accurate forecasting and pipeline management across national accounts.