Strategic Account Lead, Defence & Public Safety

Ericsson

England

On-site

GBP 90,000 - 130,000

Full time

14 days+

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

Ericsson in Reading, United Kingdom, seeks a Senior Key Account Manager for Defence & Public Safety to secure long-term growth by building executive-level relationships with government, armed forces, and emergency services.

You will lead strategic opportunities, negotiate complex public-sector contracts, and coordinate cross-functional bid teams to deliver profitable outcomes and position Ericsson as a partner for mission-critical communications.

Qualifications

Minimum 10 years in sales/account management within Defence, Public Safety, Mission Critical Communications, Government, Security, or Critical Infrastructure sectors.
Proven track record of securing and managing complex strategic accounts and large-scale transformational programmes.
Experience leading major public sector procurement and competitive tender processes.
Demonstrated success in driving profitable business growth and achieving challenging commercial objectives.
Strong understanding of the UK Defence and Public Safety landscape, including relevant customer organizations, procurement frameworks, and industry ecosystem.

Responsibilities

Develop long-term account strategy for the UK Defence and Public Safety sector.
Identify, qualify, and secure short-, medium-, and long-term business opportunities that drive sustainable growth and market leadership.
Position Ericsson as a trusted advisor and technology leader in mission-critical communications, defence communications, secure networks, private networks, and public safety broadband solutions.
Collaborate with the EMEA Mission Critical Networks Business Development organization to shape opportunities and accelerate market growth.
Establish and maintain executive relationships with key customers, government agencies, defence organizations, emergency services, system integrators, and industry partners.
Develop a comprehensive understanding of customer strategies, procurement processes, and transformation priorities.
Act as Ericsson's executive sponsor for strategic engagements across the Defence and Public Safety portfolio.
Drive customer satisfaction, loyalty, and long-term partnership development.
Deliver orders, sales, profitability, and cash flow targets for the assigned portfolio.
Own and govern sales opportunities, business cases, and commercial proposals from opportunity identification through contract closure.
Lead negotiations in both public sector procurement environments and commercial contract discussions.
Ensure effective management of working capital, contractual commitments, and commercial risk.
Coordinate cross-functional bid teams and ensure alignment of all Ericsson resources supporting the customer.
Monitor market developments, competitive activities, procurement programmes, and policy changes affecting the UK Defence and Public Safety sectors.
Represent Ericsson at industry events, customer forums, defence exhibitions, and public safety conferences.
Influence strategic market direction through thought leadership and engagement with key ecosystem stakeholders.
Contribute to Ericsson's growth strategy for Mission Critical Networks across the UK and wider EMEA region.
Lead and inspire diverse virtual and cross-functional teams supporting strategic customer engagements.
Coach and develop high-performing teams and foster collaboration across sales, solutioning, delivery, legal, finance, and business development functions.
Promote Ericsson's values, ethics, and commitment to health, safety, and well-being.