Store Team Leader — Part‑Time, Flexible Shifts

Co-op; Telford; On-site; GBP 13,000 - 15,000; Part time

Job summary

A community-focused retailer in Telford is seeking a Customer Team Leader to join their team. The role includes leading store operations, offering exceptional customer service, and developing team skills. Candidates should be 18 or older, with strong interpersonal and organisational skills. Co-op offers significant benefits including a 30% product discount, a competitive pension plan, and a dedication to personal career development. Full training is provided, and shifts vary, requiring flexibility.

Benefits

36 days holiday

Pension with up to 10% employer contribution

Virtual healthcare services

Employee assistance service

Cycle-to-work scheme

Qualifications

• Aged 18 or over to authorise age-related sales.
• Ability to lead and support a team on the shop floor.
• Desire to develop leadership skills.

Responsibilities

• Provide friendly and welcoming service to customers.
• Lead the store team and manage operations effectively.
• Ensure compliance and safety in store operations.
• Develop team capabilities through training.
• Support Store Manager with HR processes.

Skills

Customer care

Team leadership

People skills

Organisational skills

Problem-solving

Flexibility

Job description

A community-focused retailer in Telford is seeking a Customer Team Leader to join their team. The role includes leading store operations, offering exceptional customer service, and developing team skills. Candidates should be 18 or older, with strong interpersonal and organisational skills. Co-op offers significant benefits including a 30% product discount, a competitive pension plan, and a dedication to personal career development. Full training is provided, and shifts vary, requiring flexibility.