Store Team Leader — Lead, Coach & Delight Customers

Co-op; Shoreham-by-Sea; On-site; GBP 80,000 - 100,000; Part time

Job summary

A UK grocery retailer seeks a Customer Team Leader in Shoreham-by-Sea. The role includes leading a team, ensuring customer satisfaction, managing operations while fostering a supportive environment. This is a part-time position with varied shifts and includes perks such as paid training, a generous holiday allowance, a pension plan with employer contributions, and virtual healthcare services. Ideal candidates will demonstrate strong leadership, problem-solving, and interpersonal skills.

Benefits

30% discount on Co-op products

36 days holiday

Pension scheme with up to 10% employer contributions

Access to virtual healthcare services

Paid training support

Employee assistance service

Qualifications

• Must be aged 18 or over.
• Genuine care for customers and team.
• Flexibility to work varied shifts.

Responsibilities

• Provide friendly and thoughtful service.
• Develop team capabilities through coaching.
• Ensure store safety and legality.
• Support store manager in HR processes.
• Manage stock accuracy for great customer experience.
• Build local community relationships.

Skills

Customer service skills

Leadership abilities

Organizational skills

Problem-solving skills

Flexibility to work shifts

Interpersonal skills

Job description

A UK grocery retailer seeks a Customer Team Leader in Shoreham-by-Sea. The role includes leading a team, ensuring customer satisfaction, managing operations while fostering a supportive environment. This is a part-time position with varied shifts and includes perks such as paid training, a generous holiday allowance, a pension plan with employer contributions, and virtual healthcare services. Ideal candidates will demonstrate strong leadership, problem-solving, and interpersonal skills.