Store Team Leader: Flexible Shifts & Great Benefits

Co-op; Aberdeen City; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading retail cooperative in Scotland is seeking a part-time Customer Team Leader to manage store operations and provide exceptional customer service. You will train and support a diverse team while ensuring the store meets safety and operational standards. The ideal candidate will have excellent people skills, flexibility for varied shifts, and a commitment to community engagement. This role offers competitive pay, extensive training, and comprehensive benefits including discounts and a pension scheme.

Benefits

36 days holiday

10% employer pension contribution

30% store discount

Virtual healthcare services

Cycle-to-work scheme

Qualifications

• Must be aged 18 or over to authorize age-related sales.
• Strong interpersonal skills to build relationships with customers.
• Ability to lead and support a team effectively.

Responsibilities

• Provide friendly service and manage store operations.
• Develop team capabilities through coaching and training.
• Ensure store safety, legality, and operational efficiency.
• Handle stock accuracy and support HR processes.
• Engage with the community and implement local plans.

Skills

People skills

Organizational skills

Problem-solving skills

Leadership skills

Customer service orientation

Job description

A leading retail cooperative in Scotland is seeking a part-time Customer Team Leader to manage store operations and provide exceptional customer service. You will train and support a diverse team while ensuring the store meets safety and operational standards. The ideal candidate will have excellent people skills, flexibility for varied shifts, and a commitment to community engagement. This role offers competitive pay, extensive training, and comprehensive benefits including discounts and a pension scheme.