Store Team Leader: Energetic, Customer-First Coach

Card Factory; Warrington; On-site; GBP 22,000 - 30,000; Full time

Job summary

Card Factory is seeking a friendly and upbeat Team Leader to energize the store, support the Store Manager, and ensure customers leave with exactly what they came in for and a smile. You will step up when the Store Manager is away to keep things running smoothly with confidence and care.

You will lead day-to-day operations, drive customer experiences, and bring the Card Factory Way to life while helping others grow and develop your own skills.

Qualifications

• Leadership skills that create followership and energy in the team.
• Curiosity and willingness to learn and see the bigger picture.
• Ability to listen, value every voice, and foster belonging.
• Flexibility and ability to set the tone by getting things done.
• Fair, open to feedback, and thoughtful in decision making.
• Genuine care for people and support for growth within the team.

Responsibilities

• Lead day-to-day store operations, delivering great customer experiences and driving commercial success.
• Lead by example and bring the cardfactory Way to life while helping others grow.
• Drive store initiatives, maintain communication, and monitor numbers to ensure a thriving team.

Skills

Leadership

Curiosity

Inclusion

Adaptability

Fairness

People care

Job description

Card Factory is seeking a friendly and upbeat Team Leader to energize the store, support the Store Manager, and ensure customers leave with exactly what they came in for and a smile. You will step up when the Store Manager is away to keep things running smoothly with confidence and care.

You will lead day-to-day operations, drive customer experiences, and bring the Card Factory Way to life while helping others grow and develop your own skills.