Store Team Leader: Energize Service & Drive Growth

Sportswift Ltd; Little Eversden; On-site; GBP 21,000 - 30,000; Full time

Job summary

Card Factory is seeking a friendly and upbeat Team Leader to energise the store, support the Store Manager, and motivate the team to deliver great customer experiences. You’ll drive commercial success, model excellent service, and uphold the Card Factory Way while helping others grow and maintaining a positive, inclusive vibe.

You will step up when needed, stay flexible, communicate clearly, and keep the team thriving with energy and care.

Qualifications

• Strong leadership that others want to follow.
• Curious and eager to learn and see the bigger picture.
• Create an inclusive team where everyone's voice is heard.
• Flexible, proactive, and results-oriented.

Responsibilities

• Support the Store Manager and keep daily store operations running smoothly.
• Lead by example to deliver exceptional customer experiences.
• Drive commercial success and store initiatives.
• Foster a positive, inclusive team environment.
• Develop the team's skills and growth.
• Monitor performance metrics to ensure smooth operations.

Skills

Leadership

Team motivation

Inclusive culture

Flexibility

Decision making

Job description

Card Factory is seeking a friendly and upbeat Team Leader to energise the store, support the Store Manager, and motivate the team to deliver great customer experiences. You’ll drive commercial success, model excellent service, and uphold the Card Factory Way while helping others grow and maintaining a positive, inclusive vibe.

You will step up when needed, stay flexible, communicate clearly, and keep the team thriving with energy and care.