Store Team Leader: Inspire Action & Growth

Card Factory; Redditch; On-site; GBP 21,000 - 27,000; Full time

Job summary

Card Factory is seeking a friendly and upbeat Team Leader to energize our store, support the Store Manager, and ensure every customer leaves with what they came in for plus a smile. You will lead by example, motivate the team, and uphold the Card Factory Way.

With your energy and commercial know-how, you’ll drive store initiatives, keep communication flowing, and help the team thrive while you grow your own leadership skills.

Qualifications

• Proven leadership experience in a retail environment.
• Strong customer-service mindset with the ability to drive sales.
• Excellent communication and interpersonal skills.
• Ability to motivate and develop a diverse team.
• Flexible and adaptable to changing store needs.

Responsibilities

• Lead daily store operations and ensure outstanding customer experiences.
• Drive commercial performance and store initiatives to meet targets.
• Set the tone by example and uphold the Card Factory Way.
• Support growth and development of team members through coaching.

Skills

Leadership

Customer focus

Communication

Team motivation

Flexibility

Job description

Card Factory is seeking a friendly and upbeat Team Leader to energize our store, support the Store Manager, and ensure every customer leaves with what they came in for plus a smile. You will lead by example, motivate the team, and uphold the Card Factory Way.

With your energy and commercial know-how, you’ll drive store initiatives, keep communication flowing, and help the team thrive while you grow your own leadership skills.