Store Team Leader: Energize the Team & Delight Customers

Card Factory; Craigavon; On-site; GBP 21,000 - 27,000; Full time

Job summary

Card Factory is seeking a friendly and upbeat Team Leader to energise the store, support the Store Manager, and keep the team motivated. You’ll drive commercial success, lead by example, and ensure every customer leaves with what they came in for and a smile.

When the Store Manager is away, you’ll step up with confidence and care to keep things running smoothly. You’ll foster an inclusive, energetic environment, helping others grow while you continue to develop your own skills.

Qualifications

• Proven leadership skills and ability to motivate a team.
• Curious, eager to learn and see the bigger picture.
• Fosters belonging and inclusive team culture.
• Flexible, adaptable, and decisive in a fast-paced retail environment.
• Cares about people and supports growth.

Responsibilities

• Lead by example and drive store initiatives.
• Support the Store Manager and keep the team motivated.
• Ensure customers leave with what they came for and a smile.
• Maintain clear communication and a positive, inclusive vibe.
• Monitor performance and keep the store running smoothly.
• Step in when needed to keep operations on track.

Skills

Leadership

People management

Customer focus

Communication

Growth mindset

Team motivation

Job description

Card Factory is seeking a friendly and upbeat Team Leader to energise the store, support the Store Manager, and keep the team motivated. You’ll drive commercial success, lead by example, and ensure every customer leaves with what they came in for and a smile.

When the Store Manager is away, you’ll step up with confidence and care to keep things running smoothly. You’ll foster an inclusive, energetic environment, helping others grow while you continue to develop your own skills.