Store Team Leader: Energetic, Customer-First Leader

Card Factory; Oldbury; On-site; GBP 22,000 - 32,000; Full time

Job summary

Card Factory is seeking a friendly and upbeat Team Leader to energise our store and delight customers. You’ll support the Store Manager, keep the team motivated, and ensure every customer leaves with what they came in for and a smile.

When the Store Manager is away, you’ll step up with confidence to keep the store running smoothly. In this role you’ll lead by example, drive great service, and help the team grow while developing your own skills.

Qualifications

• Experience leading a retail team.
• Excellent communication with customers and staff.
• Ability to motivate and coach a team to perform.

Responsibilities

• Lead day-to-day store operations and customer service.
• Drive store performance and commercial results.
• Coach, support and develop team members.
• Monitor store metrics and ensure smooth running.

Skills

Leadership

Communication

Team motivation

People skills

Job description

Card Factory is seeking a friendly and upbeat Team Leader to energise our store and delight customers. You’ll support the Store Manager, keep the team motivated, and ensure every customer leaves with what they came in for and a smile.

When the Store Manager is away, you’ll step up with confidence to keep the store running smoothly. In this role you’ll lead by example, drive great service, and help the team grow while developing your own skills.