Store Team Leader: Energetic People-First Leader

Card Factory; Redcar; Presencial; GBP 20 000 - 26 000; Tempo integral

Resumo da oferta

Card Factory is seeking a friendly and upbeat Team Leader to bring energy and a positive vibe to our store. You’ll support the Store Manager, motivate the team, and ensure every customer leaves with exactly what they came in for and a smile.

When the Store Manager’s away, you’ll step up to keep things running smoothly with confidence and care. You’ll lead day-to-day operations, create excellent customer experiences, and drive commercial success.

Qualificações

• Excellent people leadership to motivate a team.
• Curious, eager to learn and see the bigger picture.
• Able to listen with intent and ensure everyone feels heard and included.
• Flexible and adaptable while maintaining standards.
• Fair, open to feedback, and thoughtful in decision-making.

Responsabilidades

• Lead by example to deliver great customer service and drive store performance.
• Support the Store Manager and keep the team motivated when the manager is away.
• Drive store initiatives and maintain clear communication across the team.
• Monitor store performance metrics to ensure smooth operation and thriving team.

Conhecimentos

Leadership

Curiosity

Active listening

Flexibility

Fairness

Feedback openness

People development

Descrição da oferta de emprego

Card Factory is seeking a friendly and upbeat Team Leader to bring energy and a positive vibe to our store. You’ll support the Store Manager, motivate the team, and ensure every customer leaves with exactly what they came in for and a smile.

When the Store Manager’s away, you’ll step up to keep things running smoothly with confidence and care. You’ll lead day-to-day operations, create excellent customer experiences, and drive commercial success.