Store Team Leader — Elevate Customer Experience & Coaching

Co-op Careers; Exeter; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading retail company is seeking a Customer Team Leader for their store in Torquay. In this role, you will supervise a team, ensure exceptional customer service, and manage various store operations. Applicants should be 18 years or older and possess strong leadership, interpersonal, and problem-solving skills. The role offers flexible shifts, full training, and numerous benefits including a 30% discount on products and a pension scheme. Join us and become part of a supportive team dedicated to community engagement.

Benefits

36 days holiday

10% pension contribution

30% discount on Co-op products

Virtual healthcare services

Employee assistance service

Cycle-to-work scheme

Qualifications

• Must be aged 18 or over to authorise age-related sales.
• Genuine care for the needs of customers and members.
• Flexibility to work a range of different shifts.

Responsibilities

• Provide friendly and thoughtful service to customers.
• Coach and train your team to foster an inclusive culture.
• Ensure store safety and compliance with regulations.
• Manage stock accuracy for an optimal shopping experience.
• Deputise for the Store Manager in their absence.
• Implement changes and introduce new products.

Skills

Customer service

Team leadership

Organisational skills

Problem-solving

Interpersonal skills

Job description

A leading retail company is seeking a Customer Team Leader for their store in Torquay. In this role, you will supervise a team, ensure exceptional customer service, and manage various store operations. Applicants should be 18 years or older and possess strong leadership, interpersonal, and problem-solving skills. The role offers flexible shifts, full training, and numerous benefits including a 30% discount on products and a pension scheme. Join us and become part of a supportive team dedicated to community engagement.