Store Supervisor

The Yorkshire Trading Company; Ripon; On-site; GBP 60,000 - 80,000; Part time

Job summary

A regional retail company in Ripon is seeking a part-time Retail Store Supervisor. This role involves assisting the store manager, supervising staff, and ensuring excellent customer service. Ideal candidates will have prior retail experience and strong supervisory skills, though training is offered. The position requires 32 hours of work over 4 days, including some weekends, with a competitive hourly wage of £12.46.

Benefits

5.6 weeks annual leave (pro rata)

12.5% discount after 6-week induction

Workplace pension scheme

Qualifications

• Previous supervisory experience is preferred but not essential.
• Retail experience is required.
• Knowledge of cashing up procedures is advantageous.

Responsibilities

• Assist the store manager with daily operations.
• Deputise in the absence of the Store Manager.
• Support management and training of retail colleagues.
• Manage store displays and implement stock rotation.
• Deliver excellent customer service and handle inquiries.

Skills

Supervisory skills

Customer service

Retail experience

Flexibility

Computer literate

Job description

Due to continued growth we have an opportunity for a Retail Store Supervisor to join the team in our Ripon Store.

The position is based on:

• 32 Hours over 4 days, to include some weekends on a rota basis

The ideal candidate would benefit from being flexible as additional hours may be required at busy times.

Duties to include but are not limited to:

• To assist the store manager in the day to day running of the store
• Deputise in the absence of the Store Manager (key holder)
• Support in the management and training of retail colleagues, including cashiers and the replenishment team working on the shop floor.
• Work on store displays / stock rotation and put away
• Keep up-to-date with all of our products, services and promotions.
• Handle customer questions, complaints, and issues
• Direct customers by escorting them to racks and counters suggesting items, delivering great, traditional customer service
• Contributes to the team effort by accomplishing related results as needed.
• Cashing up duties as and when required
• Ensure pricing is correct.
• Manage tidy time

The list above is not exhaustive.

The ideal candidate would ideally have previous supervisory / people management experience but this is not essential as training will be given, however some retail experience is required.

• Knowledge of cashing up procedures would be advantageous.
• Computer literate
• The desire to achieve and deliver high standards

If you're passionate about people and sales then we would love to hear from you.

Yorkshire Trading Company are a growing family owned run business with 35 stores throughout Yorkshire, Lincolnshire & the North East; a busy ecommerce operation and Outdoor Events teams who trade nationwide.

Benefits:

• 5.6 weeks annual leave (pro rata)
• 12.5% Discount after a 6 week induction period
• Work place pension scheme

Job Types: Part-time, Permanent

Part-time hours:

• 32 Hours over 4 days, to include some weekends on a rota basis

Salary: £12.46 per hour