Store Supervisor

Timberland; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading outdoor lifestyle brand in England seeks a motivated Store Supervisor to enhance consumer experience. This role involves leading the sales team to achieve high service standards, ensuring the store's operational excellence, and coaching associates. The ideal candidate should have retail experience, excellent communication skills, and a passion for customer service. This position offers opportunities for growth and a supportive work environment.

Benefits

50% staff discount

Career development opportunities

Tailored training sessions

Qualifications

• Proven experience in a retail environment with some fashion or lifestyle background.
• Ability to coach and motivate a team to achieve high customer service standards.
• Experience with store operations including opening and closing procedures.

Responsibilities

• Support management to drive store sales and profitability.
• Ensure high levels of customer service and operational standards.
• Coaching and motivating sales associates.

Skills

Customer interaction

Team leadership

Communication skills

Retail experience

Flexibility

Tools

MS Office

POS systems

Job description

Store Supervisor

Are you looking for a chance to lead from the front and drive consumer experience in one of our stores?

We’re looking for a motivated, enthusiastic Store Supervisor to join our Timberland team based in Bicester Village.

As a supervisor in our store you will act as the vital link between store management and the sales associates, driving service and sales.

Timberland is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals together. This is our calling.

Timberland is a global leader in the design and manufacturing of premium footwear, apparel and accessories for the outdoor lifestyle. For decades we have been guided by a higher purpose: to inspire and equip the world to step outside work together and make it better.

Lets talk about the role!

We believe that our supervisors have a great opportunity to develop their full potential with us and we are committed to preparing them for that next step up to store management.

As one of our Store Supervisors your blend of sales and communication skills will contribute to the success of our store.

How you’ll make a difference

• Supporting the management team to drive sales and profitability.
• Coaching and motivating the sales associates to deliver high levels of customer service, ensuring the store is always customer‑ready.
• Making sure your store looks great, maintaining all retail operation standards in line with the brand’s visual merchandising guidelines.

Ensuring operational policies and procedures are respected

• Understanding your store’s KPIs and playing your part to ensure they are achieved.

What makes you the perfect Store Supervisor

• You love interacting with people. You set a great example for the rest of the team with your hands‑on mentality, enthusiasm and passion for delivering a fantastic customer experience.
• You can talk to people, create a supportive (and fun!) environment that helps deliver the best service possible.
• You have experience in opening and closing a store, taking responsibility and being in charge when necessary.
• Ideally you come from a retail background with some fashion or lifestyle experience.
• You have excellent written and verbal communication in both English (another language is a plus but not necessary).
• You are proficient in the use of MS Office and different POS systems.
• You are flexible when it comes to working weekends, evenings and holidays as necessary.
• On top of this we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy and Persevere.

What’s in it for you

We offer comprehensive benefits that encourage mental, physical and financial well‑being for all VF associates. When it comes to benefits we’re the total package.

Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%!). And we offer the different. Along with this you will have:

• Career ownership enabling you to build your knowledge and experience across different brands.
• A supportive, feedback‑based culture where respect and integrity guide us in what we do.
• Tailored training: from an induction to ongoing online and face‑to‑face training sessions we are committed to helping you grow both professionally and personally.

Free to Be

We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates allowing them to bring their authentic selves to work every day.

As an equal‑opportunity and affirmative action employer, VF is committed to supporting disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.

If you liked what you have read and want to join our team then we would be keen to hear from you!

Due to the high volume of candidates we receive we will only contact successful applicants for the interview stage.

Required Experience

• Manager

Key Skills

• Business Continuity Planning
• Airport Security
• ABAP
• Field Sales
• Assembling
• Inventory

Employment Type: Full‑Time

Experience: years

Vacancy: 1