Store Operations Leader: Customer & Trading

Sainsbury's Supermarkets Ltd; Metropolitan Borough of Solihull; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading supermarket chain in Solihull is seeking a Customer and Trading Manager to oversee daily store operations. You will lead a talented team, ensuring efficient service and customer satisfaction while managing performance and personnel issues. The ideal candidate has previous management experience in a fast-paced retail environment. Benefits include a 10% staff discount, annual bonuses, and a generous holiday entitlement. This is a wonderful opportunity to join a company committed to inclusivity and staff development.

Benefits

10% discount on shopping

Annual bonus scheme

Free food and hot drinks for colleagues

Generous holiday entitlement

Pension matching contributions

Share scheme for investments

Wellbeing support services

Cycle to Work scheme

Special offers on memberships and vouchers

Qualifications

• Previous line management responsibilities in a fast-paced operational environment.
• Provides excellent customer service and coaches a team.
• Demonstrated success in meeting or exceeding KPIs.

Responsibilities

• Run the store efficiently with a small team.
• Manage day-to-day operations as the primary manager.
• Oversee performance, accuracy of scheduling, and payroll.

Skills

People management

Customer service

Operational leadership

KPI achievement

Job description

A leading supermarket chain in Solihull is seeking a Customer and Trading Manager to oversee daily store operations. You will lead a talented team, ensuring efficient service and customer satisfaction while managing performance and personnel issues. The ideal candidate has previous management experience in a fast-paced retail environment. Benefits include a 10% staff discount, annual bonuses, and a generous holiday entitlement. This is a wonderful opportunity to join a company committed to inclusivity and staff development.