Store & Online Customer Experience Advisor

Retail; Milton Keynes; On-site; GBP 11,000 - 14,000; Part time

Benefits offered by this job

Discount card

Generous holiday entitlement

Sainsbury’s share schemes

Shopping discounts

Wellbeing support

Job summary

Argos, a leading UK digital retailer, is seeking a Customer Advisor to help customers in-store and online, ensuring a positive shopping experience. You’ll assist on tills, at collection points, and on website screens, delivering friendly service and practical product guidance.

You’ll build knowledge of our products, support in the stockroom when needed, and work flexibly across shifts in a high-energy store environment. We provide training, discounts, and wellbeing support.

Qualifications

• Experience in customer service is preferred.
• Able to work flexibly across a variety of shifts.
• Good communication and a proactive attitude.
• Comfortable using digital tools and handling payments.

Responsibilities

• Deliver excellent customer service at tills, collection counter, and on the shop floor.
• Assist customers with product questions and provide recommendations.
• Collect products, take payments, and process refunds when needed.
• Maintain product knowledge and support the stock room when quiet.

Skills

Customer service

Communication

Cash handling

Teamwork

Tools

POS system

Digital tools

Job description

Argos, a leading UK digital retailer, is seeking a Customer Advisor to help customers in-store and online, ensuring a positive shopping experience. You’ll assist on tills, at collection points, and on website screens, delivering friendly service and practical product guidance.

You’ll build knowledge of our products, support in the stockroom when needed, and work flexibly across shifts in a high-energy store environment. We provide training, discounts, and wellbeing support.