Customer-Focused Store Assistant & Stockroom Expert

Retail; Tees Valley; On-site; GBP 18,000 - 22,000; Part time

Benefits offered by this job

Discount card - 10%/15% discount

Free food and hot drinks

Generous holiday entitlement

Pension matching 4-7.5%

Sainsbury's share schemes

Shopping discounts

Wellbeing support

Job summary

Argos is a leading UK digital retailer seeking a Customer Advisor to deliver exceptional service in-store and at the collection counter. You’ll help customers on the shop floor, self-checks, and online order collections, while learning about promotions and services offered.

The role emphasizes a friendly, high-energy environment, teamwork, flexibility across shifts, and a strong focus on customer experience.

Qualifications

• Must be able to deliver excellent customer service on tills, website screens, and collection counters.
• Comfortable discussing financial services where applicable.
• Able to assist customers with product questions across in-store and online channels.
• Willing to learn about products, services and promotions to provide recommendations.

Responsibilities

• Deliver outstanding customer service at tills, website screens, and collection points.
• Assist customers in-store with product questions and stock location.
• Process payments and refunds, and discuss relevant financial services.
• Build product knowledge to provide tailored recommendations to customers.

Skills

Customer service

Cash handling

Product knowledge

Team player

Flexible working

Digital tools

Job description

Argos is a leading UK digital retailer seeking a Customer Advisor to deliver exceptional service in-store and at the collection counter. You’ll help customers on the shop floor, self-checks, and online order collections, while learning about promotions and services offered.

The role emphasizes a friendly, high-energy environment, teamwork, flexibility across shifts, and a strong focus on customer experience.