Customer Experience Advisor — In-Store & Online

Retail; Irvine; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Discount card

Generous holiday entitlement

Sainsbury’s share schemes

Shopping discounts

Wellbeing support

Job summary

Argos is seeking a Customer Advisor to deliver outstanding service across tills, in-store screens, and the collection counter. You will help customers with payments, refunds, and questions while building strong product knowledge to offer tailored recommendations.

Join us in a busy retail environment where you’ll support teammates, promote our services, and contribute to a smooth, enjoyable shopping experience for every customer.

Qualifications

• Be friendly and welcoming to customers
• Communicate clearly about products and services
• Work well in a fast-paced retail environment

Responsibilities

• Deliver excellent customer service at tills, on shopfloor screens, and at collection counters
• Assist customers with payments, refunds, and financial services information
• Help customers on the shop floor, answer questions, and build knowledge to recommend products
• Collaborate with colleagues to ensure a smooth store operation

Skills

Friendly approach

Strong communication

Customer focus

Team player

Adaptability

Tools

POS systems

Job description

Argos is seeking a Customer Advisor to deliver outstanding service across tills, in-store screens, and the collection counter. You will help customers with payments, refunds, and questions while building strong product knowledge to offer tailored recommendations.

Join us in a busy retail environment where you’ll support teammates, promote our services, and contribute to a smooth, enjoyable shopping experience for every customer.