Customer Experience Specialist - Store & Online Support

Retail; Llanelli; On-site; GBP 14,000 - 20,000; Part time

Benefits offered by this job

Discount card

Holiday entitlement

Sainsbury’s share schemes

Shopping discounts

Wellbeing support

Job summary

Argos in the UK is seeking a Customer Advisor to ensure customers have a great shopping experience across tills, website screens on the shop floor and at the collection counter. You’ll take payments, discuss financial services where appropriate, and help with refunds.

You’ll be on the shop floor answering questions, sharing product knowledge, supporting stock when quiet, and building recommendations with a friendly, high-energy approach.

Qualifications

• Friendly and welcoming approach to helping customers.
• Clear and helpful communication when discussing financial services.
• Ability to work at pace in a busy store and collaborate with colleagues.

Responsibilities

• Deliver excellent customer service at tills, on screens, and at collection points.
• Take payments and process refunds; discuss financial service options where applicable.
• Answer customer questions on products; support stock area when needed; build product knowledge.

Skills

Customer service

Communication

Teamwork

Flexibility

Tools

POS systems

Job description

Argos in the UK is seeking a Customer Advisor to ensure customers have a great shopping experience across tills, website screens on the shop floor and at the collection counter. You’ll take payments, discuss financial services where appropriate, and help with refunds.

You’ll be on the shop floor answering questions, sharing product knowledge, supporting stock when quiet, and building recommendations with a friendly, high-energy approach.