Store Manager – York | Lead Teams & Customer Excellence

Costa Coffee; York and North Yorkshire; On-site; GBP 30,000 - 38,000; Full time

Job summary

A leading global coffee brand is seeking a Store Manager in York, Museum Street, offering a salary of up to £37,500. The role involves driving customer service excellence, managing sales and profit, and leading a successful team. You will be responsible for creating a welcoming atmosphere and ensuring high standards. Ideal candidates are strong leaders with ambition to contribute to growth and a dedication to maintaining excellent service. This is a permanent position with attractive benefits including a share scheme and bonuses.

Benefits

Access to Coca-Cola share scheme

50% discount on food and drinks

Matched pension contributions up to 10%

Opportunity for bonuses up to £10,000

Qualifications

• Strong leadership skills and experience in managing successful teams.
• Ability to drive customer service culture and achieve business objectives.
• Ambitious mindset willing to contribute to company growth.

Responsibilities

• Driving customer service excellence to enhance positive NPS.
• Creating a welcoming environment for repeat customers.
• Managing sales and profit while developing team capabilities.

Skills

Team management

Customer service orientation

Leadership

Ambition

Job description

A leading global coffee brand is seeking a Store Manager in York, Museum Street, offering a salary of up to £37,500. The role involves driving customer service excellence, managing sales and profit, and leading a successful team. You will be responsible for creating a welcoming atmosphere and ensuring high standards. Ideal candidates are strong leaders with ambition to contribute to growth and a dedication to maintaining excellent service. This is a permanent position with attractive benefits including a share scheme and bonuses.