Store Manager - Windsor (40 hours)

RITUALS COSMETICS UK LIMITED; Clewer Village; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading cosmetics retailer in Clewer Village is seeking an Assistant Store Manager to motivate the team and enhance customer experiences. This role involves supporting the Store Manager in daily operations and fostering a culture of trust. Ideal candidates will have experience in retail or hospitality, strong people management skills, and a commitment to customer satisfaction. Join us for a fulfilling career with significant development opportunities.

Benefits

Training and development opportunities

Competitive bonus scheme

Employee discount

Wellbeing initiatives

Company & Team Events

Qualifications

• Prior relevant experience at Assistant Store Manager level or equivalent.
• Experience in sharing knowledge to drive behavioural change.

Responsibilities

• Motivate the team and ensure excellent customer service.
• Support Store Manager with day-to-day activities.
• Create a culture of trust through positive feedback.

Skills

People management skills

Decision making

Problem-solving skills

Communication

Motivation

Job description

Share your talents:

As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork and efficient operations every day.

You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback, you’ll help to recruit, hire and retain a diverse and talented store team, you’ll coach your team members to help them feel more engaged while achieving their full potential and finally, you’ll serve as your Store Manager’s right hand by helping them with day-to-day business activities!

Bring all of you:

High on energy, low on ego and with a little bit of humour!

You are ‘one of a kind’ because your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager you are inspiring, and performance orientated.

On top of that, you have:

• Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
• People management skills (e.g., communication, motivation, coaching, connection, and inspiration)
• Experience in sharing knowledge to drive behavioural change and develop others.
• Decision making and problem-solving skills.

Benefits of working at Rituals:

• Training and development opportunities
• Competitive bonus scheme
• Rituals employee discount
• Numerous wellbeing initiatives and EAP
• Company & Team Events