Store Manager - Surrey Area - 39 Hours (designate) - Bagshot

Pets at Home Limited; Bagshot; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading pet care retailer in the UK is seeking a Store Manager Designate. In this role, you will oversee daily operations, motivate a team, and create an engaging workplace. The ideal candidate has at least 2 years of management experience in retail, strong communication skills, and the ability to adapt to flexible work schedules. Benefits include bonuses, generous paid leave, and colleague discounts. This position offers the opportunity to develop your leadership skills and eventually manage your own store.

Benefits

Annual bonus opportunities

28 days paid leave

Birthday day off

Life assurance

4% company pension contribution

Colleague discounts

Qualifications

• Minimum of 2 years of management experience in retail with teams of 10+.
• Proven ability to achieve excellent results in a fast-paced environment.
• Strong flexibility to work various shifts, including weekends and holidays.

Responsibilities

• Oversee daily operations and manage stock control.
• Inspire team towards achieving sales and exceeding KPIs.
• Ensure health and safety compliance across the store.

Skills

Leadership

Communication

Team Motivation

Job description

As a Store Manager Designate, you will report to the Area Manager, and you will be working in one of several stores within the local area. You will empower the teams you are working with to maximise sales and performance across all major KPI's. You will inspire your team, inject fun into the workplace and create a truly fantastic place to shop and work. A Designate role is a great way to experience working with different teams and different sized stores to develop your skills as a Store Manager. When recruiting for Store Manager Designates, we intend that you'll complete a few months in a Designate role but that you will eventually take responsibility for your own store.

Key Responsibilities

• Overseeing all aspects of daily operations, from stock control to store standards.
• Leading and inspiring your team to achieve sales targets and exceed KPIs.
• Creating a positive and fun working environment for your colleagues.
• Ensuring health and safety compliance across the store.
• Delivering outstanding customer service, embodying our mission to be the Best Pet Care Business in the World.

We'll provide industry‑leading training to help you thrive in your role and equip you with the skills and knowledge needed to deliver exceptional service and care for both customers and their pets.

Qualifications

• At least 2 years of management experience in a retail environment, leading a team of 10 or more in a fast‑paced setting.
• A passion for retail and a proven track record of delivering excellent results.
• Flexibility to work a 7‑day shift pattern, including weekends and bank holidays.
• Strong communication and leadership skills to engage and motivate your team.
• A willingness to complete 6 months of comprehensive training covering customer service, pet care, and health & safety.

At Pets at Home, we're passionate about pet care, offering everything from pet products and grooming to veterinary services across the UK. Our community‑focused pet care centres are hubs for pet lovers, bringing people together to support local pet owners and their beloved companions.

Benefits

• Annual bonus opportunities.
• 28 days paid leave, rising to 33 days after 2 years (including bank holidays).
• A birthday day off to celebrate in style.
• Life assurance worth 4x your annual salary.
• A 4% company pension contribution.
• Colleague discounts, including 20% off Pets at Home and 30% off our own‑brand products.