Store Manager - New Mersey Speke

RHR UK; Liverpool; On-site; GBP 29,000 - 35,000; Full time

Job summary

A leading coffee company is seeking a Store Manager in Liverpool to inspire your team and provide outstanding customer service. In this role, you will be responsible for managing sales and profit while creating a welcoming environment for customers. The ideal candidate is a strong leader who thrives under pressure and has a proven track record in team development. Join us to be part of our exciting growth journey and enjoy fantastic perks like a discount on food and drinks.

Benefits

Access to the Coca-Cola share scheme

50% discount on food and drinks

Smart pension matched up to 10%

Incentive scheme with bonus opportunities

Qualifications

• Proven experience in managing and developing successful teams.
• Strong focus on customer service and community engagement.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Drive a strong customer service culture and enhance customer experience.
• Create a welcoming environment for customers.
• Manage sales, profit, and recognize team achievements.
• Train and develop team members.

Skills

Leadership

Customer service

Team development

Sales management

Pressure handling

Job description

Store Manager Liverpool New Mersey retail Park Up to £35, per annum - Permanent

At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day.

And as a Store Manager, you can too.

So, why Costa?

We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

• Access to the Coca-Cola share scheme including matched contributions
• 50% discount on all your favourite food and drinks in Costa owned stores
• A smart pension that is matched up to an amazing 10%
• Quarterly and annual incentive scheme, with the opportunity to earn up to £10, as a bonus (store dependent)

And that's not all. Explore even more of our perks here :

We're passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

What you’ll do

• Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
• Creating the perfect setting that customers want to come back to again and again
• Taking ownership with brilliant management of sales, profit, our teams, and recognition
• Training and developing your team to become the best they can be

Who you are

• A strong leader with experience managing and developing successful teams
• A forward‑thinker with one eye on where we’re heading and the other on the bigger picture
• An ambitious character who wants to be part of our growth journey
• A brand ambassador dedicated to maintaining high standards
• Somebody who thrives under pressure

For any reasonable adjustments and general queries, please get in touch with