Store Manager: Customer Experience Leader & Growth Driver

Sainsbury's; Greater London; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading grocery retailer in Greater London is seeking an experienced Store Manager to oversee daily store operations and ensure excellent customer service. You will lead a team, manage performance, and drive sales in a fast-paced environment. The role demands strong leadership and employee relations skills, alongside the ability to adapt to change and promote a positive store culture. This position comes with a competitive salary and a range of employee benefits.

Benefits

Private Healthcare

Interest-free car loan

Annual bonus scheme

Discount card

Generous holiday entitlement

Pension matching scheme

Colleague networks

Cycle to Work scheme

Special offers on gym memberships

Qualifications

• Experience managing a fast-paced store operation.
• Proven ability to improve customer experiences.
• Confidence in navigating employee relations issues.

Responsibilities

• Lead the store team to deliver exceptional customer service.
• Plan and execute operational plans for store performance.
• Ensure compliance with safety and legal standards.

Skills

Customer service excellence

Team leadership

Data analysis

Employee relations management

Change management

Job description

A leading grocery retailer in Greater London is seeking an experienced Store Manager to oversee daily store operations and ensure excellent customer service. You will lead a team, manage performance, and drive sales in a fast-paced environment. The role demands strong leadership and employee relations skills, alongside the ability to adapt to change and promote a positive store culture. This position comes with a competitive salary and a range of employee benefits.