Store Manager — Community Health & Retail Leader

Boots.com; Ormskirk; On-site; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Generous employee discount acrossBoots

Discretionary annual bonus

38 days annual leave

Enhanced maternity/paternity/adoption

Flexible benefits scheme; holiday buy,

24/7 counselling and wellbeing support

Job summary

Boots is seeking a Store Manager to lead a close-knit team in a community-focused store. You will deliver exceptional service, drive sales, and balance customer care with commercial goals while embedding Boots' purpose.

You will develop relationships with GP surgeries and local networks, and support the delivery of NHS and private services with trusted guidance. You will coach your team to grow in confidence and capability, champion the Boots brand, and adapt to new services and initiatives,

Qualifications

• Retail management experience and strong commercial awareness.
• Great customer service skills with a passion for delivering care.
• Ability to lead performance and implement strategy in-store.
• Calm and flexible approach with the confidence to adapt quickly.
• Collaborative style to build team culture and external relationships.
• Passion for learning and helping others grow.

Responsibilities

• Lead and inspire your team to deliver exceptional service.
• Drive sales and performance balancing customer care with commercial goals.
• Build relationships with GP surgeries, primary care networks and the local community.
• Deliver NHS and private services safely with clear, trusted advice.
• Help your team feel confident delivering new services, products and initiatives.
• Coach and support your team to grow in confidence, skills and experience.

Skills

Retail management

Customer service

Commercial awareness

Leadership

Digital tools

Tools

Digital tools

Job description

Boots is seeking a Store Manager to lead a close-knit team in a community-focused store. You will deliver exceptional service, drive sales, and balance customer care with commercial goals while embedding Boots' purpose.

You will develop relationships with GP surgeries and local networks, and support the delivery of NHS and private services with trusted guidance. You will coach your team to grow in confidence and capability, champion the Boots brand, and adapt to new services and initiatives,