Store Manager: Community‑Focused Health & Retail Leader

BOOTS; England; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Employee discount across Boots andブランド

Discretionary annual bonus

38 days annual leave

Enhanced maternity/paternity/adoption

Flexible benefits scheme

Counselling and wellbeing support

Job summary

Boots is seeking an experienced Store Manager to lead a close-knit team in a community-focused store. You’ll drive great customer care, sales performance and local engagement while modeling Boots’ values on care and quality.

This hands-on role emphasizes coaching, adaptability and relationship-building with community partners and GP networks. You’ll oversee day-to-day operations, deliver NHS and private services safely, and use data and insights to improve outcomes.

Qualifications

• Retail management experience and strong commercial awareness.
• Great customer service skills and a passion for delivering care.
• Ability to lead performance and implement strategy in-store.
• A calm, flexible approach with the confidence to adapt at pace.
• A collaborative style. Able to build both a strong team culture and profitable external relationships.
• Passion for learning and a drive to support others to grow.

Responsibilities

• Lead and inspire your team to deliver exceptional service
• Drive sales and performance, balancing customer care with commercial goals
• Build strong relationships with GP surgeries, primary care networks and actively engage with the local community
• Deliver NHS and private services safely and confidently, offering clear, trusted and expert advice
• Help your team feel confident delivering new services, products and initiatives
• Champion the Boots brand and making your store stand out
• Get to know your people - what motivates them, and what needs to change
• Coach and support your team-helping them grow in confidence, skills and experience
• Be bold, try new things and use data and insights to look for ways to improve every day

Skills

Retail management

Customer service

Leadership

Strategic planning

Team coaching

Commercial awareness

Tools

POS systems

Digital tools

Job description

Boots is seeking an experienced Store Manager to lead a close-knit team in a community-focused store. You’ll drive great customer care, sales performance and local engagement while modeling Boots’ values on care and quality.

This hands-on role emphasizes coaching, adaptability and relationship-building with community partners and GP networks. You’ll oversee day-to-day operations, deliver NHS and private services safely, and use data and insights to improve outcomes.