Store Manager: Lead Service, Grow Your Team & Community

Boots; Sefton; On-site; GBP 40,000 - 54,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Generous employee discount acrossBoots

Discretionary annual bonus

38 days holiday

Enhanced maternity/paternity/adoption"

Flexible benefits scheme; holiday buy

24/7 counselling and wellbeing support

Job summary

Boots UK is seeking an experienced Store Manager to lead a busy, people-focused team in a medium-sized store. You’ll set the standard for service, coach colleagues, and build strong relationships with local healthcare partners while delivering commercial results.

You’ll be hands-on on the shop floor, using data and insight to improve performance, create a trusted customer experience, and champion the Boots brand across your store and the local community.

Qualifications

• Retail management experience leading larger or multi-skilled teams.
• Great customer service skills and a passion for customer care.
• Ability to lead performance and implement strategy in-store.
• A collaborative style. Able to build both a strong team culture and profitable external relationships.
• Passion for learning and a drive to support others to grow.

Responsibilities

• Lead and inspire your team to deliver exceptional service
• Drive sales and performance, balancing customer care with commercial goals
• Build strong relationships with GP surgeries, primary care networks and actively engage with the local community
• Deliver NHS and private services safely and confidently, offering clear, trusted and expert advice
• Champion the Boots brand and making your store stand out
• Get to know your people – what motivates them, and what needs to change
• Coach and support your team—helping them grow in confidence, skills and experience
• Be bold, try new things and use data and insights to look for ways to improve every day
• Create a store environment and experience your team can be proud of and that keeps customers coming back

Skills

Retail management

Customer service

Performance leadership

Team development

Data-driven

Job description

Boots UK is seeking an experienced Store Manager to lead a busy, people-focused team in a medium-sized store. You’ll set the standard for service, coach colleagues, and build strong relationships with local healthcare partners while delivering commercial results.

You’ll be hands-on on the shop floor, using data and insight to improve performance, create a trusted customer experience, and champion the Boots brand across your store and the local community.