Store Manager: Lead Teams, Grow Sales & Community

Boots.com; Liverpool; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Generous employee discount acrossBoots

Discretionary annual bonus

38 days holiday

Enhanced maternity/paternity/adoption

Flexible benefits scheme

24/7 counselling and wellbeing support

Job summary

Boots is seeking an experienced Store Manager to lead a medium-sized Boots store in the UK. You will set the service standard, drive sales, and foster a team culture that is supportive and confident.

You’ll build relationships with local healthcare partners and communities, ensuring NHS and private services are delivered safely and with trusted advice. You will coach your team, use data to improve daily performance, and create a store environment customers trust and return to.

Qualifications

• Retail management experience leading larger or multi-skilled teams.
• Great customer service skills and a passion for customer care.
• Ability to lead performance and implement strategy in-store.
• A calm, flexible approach with the confidence to adapt at pace.

Responsibilities

• Lead and inspire your team to deliver exceptional service.
• Drive sales and performance, balancing customer care with commercial goals.
• Build strong relationships with GP surgeries, primary care networks and the local community.
• Deliver NHS and private services safely with clear, trusted advice.
• Champion the Boots brand and make your store stand out.
• Coach and support your team for growth in confidence, skills and experience.

Skills

Retail leadership

Customer service

People development

Data & insights usage

Job description

Boots is seeking an experienced Store Manager to lead a medium-sized Boots store in the UK. You will set the service standard, drive sales, and foster a team culture that is supportive and confident.

You’ll build relationships with local healthcare partners and communities, ensuring NHS and private services are delivered safely and with trusted advice. You will coach your team, use data to improve daily performance, and create a store environment customers trust and return to.