Store Manager

HOLLAND AND BARRETT; Worcester; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading health and wellness retailer in Worcester seeks a Store Manager to lead a high-performing store team. In this role, you will recruit and develop talent, drive commercial success, and create a customer-first environment. The ideal candidate is a proven leader with retail management experience and a passion for health and wellness. Benefits include a performance bonus, generous leave, and employee discounts. Join us to help shape a healthier future.

Benefits

Monthly Performance Bonus

Up to 28-days Annual Leave

25% discount in store and online

£50 Annual Product Allowance

Life Assurance

Access to 'Wellhub'

Free 24/7 confidential support

Qualifications

• Proven experience managing teams in a retail environment.
• Strong understanding of financial performance and business drivers.
• Ability to make data-driven decisions.

Responsibilities

• Lead and develop a high-performing store team.
• Recruit, coach, and retain talent.
• Drive commercial success through effective management.

Skills

Team leadership

Financial performance understanding

Communication skills

Analytical and solutions-oriented

Passionate about health and wellness

Adaptable and organized

Job description

Job Type: Permanent, Store Location: High Street, Worcester, Working Pattern: 38.75 hours per week, Salary: Up to £29,500 per annum (depending on experience).

What you’ll do

• Lead and develop a high-performing store team, driving engagement, motivation, and results.
• Recruit, coach, and retain talent to build a culture of learning and performance.
• Create a customer-first environment that delivers an exceptional experience every time.
• Drive commercial success through effective management of sales, profit and loss, and store operations.
• Maintain strong stock accuracy, availability, and visual presentation standards.
• Ensure compliance with company policies, operational standards, and health & safety requirements.
• Execute marketing, promotions, and planograms with precision and consistency.
• Champion the use of technology to enhance both team performance and customer experience.
• Collaborate with your Regional Manager and peers to share best practice and deliver regional success.
• Complete our Qualified to Advise training, so you can support customers with trusted expertise.

Who you are

• A proven leader with experience managing teams and store operations in a retail environment.
• Commercially focused with a strong understanding of financial performance and business drivers.
• A confident communicator who leads with integrity and brings out the best in others.
• Analytical and solutions‑oriented, with the ability to make data‑driven decisions.
• Passionate about health, wellness, and developing your team to become trusted experts.
• Adaptable and organised, able to balance priorities in a fast‑paced environment.

What we offer

• Monthly Performance Bonus
• Up to 28‑days Annual Leave
• 25% discount in store and online (plus free delivery)
• £/€50 Annual Product Allowance
• Life Assurance
• Exclusive discounts on well‑known brands
• Access to 'Wellhub' with gyms, studios and wellbeing apps
• Free 24/7 confidential support through our Employee Assistance Programme
• And so much more to support your personal and professional wellbeing

Holland & Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart - making health and wellness a way of life for everyone.

Ready to lead with purpose and grow your career in wellness? Apply today to become a Store Manager at Holland & Barrett, where your leadership helps shape a healthier future for all. Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.