Store Manager

Caffe Nero Group Ltd; South Shields; On-site; GBP 3,000 - 6,000; Full time

Job summary

A popular coffee chain in South Shields is seeking a passionate Store Manager to oversee daily operations. You will be responsible for maintaining excellent standards of customer service and coffee quality while leading and developing your team. Ideal candidates have prior experience in a similar role and a passion for the coffee industry. Enjoy great employee benefits such as performance bonuses and discounts, join a supportive team, and explore fantastic career growth opportunities.

Benefits

Performance-related bonus

Brilliant training and development

Unlimited free handmade drinks

Discounts on food and drinks

Recommend A Friend Scheme

Cash Plan Healthcare scheme

Length of service recognition

Access to benefits platform

Qualifications

• Experience leading and developing a team in a busy, customer-facing environment.

Responsibilities

• Take ownership of your own store and provide excellent customer service.
• Grow and develop your own team while maintaining high standards.
• Ensure customer satisfaction through fantastic service.

Skills

Team leadership

Customer service

Communication

Job description

Store Manager at Caffè Nero

At Caffè Nero, it’s our people that make us different. That’s why we are looking for warm, positive people who love working with others to come and join us as Store Managers.

We have fantastic opportunities across our stores in the UK and the Republic of Ireland, and this could be just the right time for you to find out more!

As a Store Manager you will take ownership of your own store, providing great customer service and the best standards of coffee and food. You will pride yourself on keeping your customers happy through fantastic service, whilst growing and developing your own team.

What you can expect:

• Performance related bonus of between £3,500 - £5,500 per annum (dependant on role and store).
• Brilliant training and development to get you up to speed in your role and beyond.
• The opportunity to grow your career and develop personally.
• Unlimited free handmade drinks and up to 75% off food and packaged drinks when you’re on shift.
• 50% off all handmade drinks and 40% off everything else when you’re off shift.
• Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
• Cash Plan Healthcare scheme.
• Length of service recognition.
• Access to our benefits platform, with hundreds of discounts, rewards and offers.

To be successful:

Maybe you're looking to take the next step in your career journey? Perhaps you want a move into the growing world of coffee? You might already be a Store Manager, and love the Caffè Nero brand. Whatever you're doing, if you have experience of leading, developing and nurturing a team in a busy, customer facing environment, we would love to hear from you.

Why choose us?

When you join us, you’re joining a group of caring, supportive and friendly people – whether that’s your team, the regular customers of your café or your community. At the same time as giving fantastic service you’ll have loads of fun along the way, whether that’s at a pizza night, a Caffè Nero Club party or even at the Barista of the Year event. There’s something for everyone.

And it doesn't stop there. The opportunities for development are fantastic. Many of our Area and Regional Managers grew their careers in store, and it's the same for our Head Office teams too.

If you have a great attitude, bags of energy and love interacting with customers then we’d love to hear from you!

At Caffè Nero you can really be you, with us.