Store Manager

FASHION PERSONNEL; Hounslow; On-site; GBP 42,000 - 50,000; Full time

Job summary

A luxury beauty retailer in Hounslow is looking for a talented leader to drive the store team and provide exceptional customer service. The role involves making strategic decisions on product placement and collaborating with the buying team for optimal stock levels. The ideal candidate has experience in retail leadership with a strong focus on motivating teams and understanding customer needs. A competitive salary up to £50,000 with potential bonuses and discounts is offered, enhancing employee well-being and development.

Benefits

Basic salary of up to £50,000

Potential £10,000 bonus

Access to discounted products

Qualifications

• Experience leading in a service-focused retail environment.
• Proven track record of making commercial decisions that deliver growth.
• Ability to motivate teams and fulfill their potential.
• Strong understanding of customer needs.

Responsibilities

• Lead and develop the store team to deliver high standards of service.
• Make autonomous decisions around product placement and store layout.
• Collaborate with the buying team for the right product mix.
• Drive commercial results based on evidence-based decisions.
• Maintain a customer-focused environment.

Skills

Team leadership

Customer service orientation

Motivational skills

Commercial decision-making

Job description

Overview

This luxury beauty retailer has an instantly recognisable name both in the UK and globally. The business ethos is to be customer obsessed and every decision it makes is based on offering exceptional customer service standards in its stores. The company has a long history for being a people‑centric culture, focusing on employee well‑being and doing what is right for the team. It is focused on internal development, bringing talent through the ranks and has a track record of developing from within.

Responsibilities

• Lead and develop the store team to deliver the highest standards of service.
• Make autonomous decisions around product placement, store layout and stock levels to achieve commercial performance.
• Collaborate closely with the buying team to ensure the right product mix and necessary stock levels.
• Drive commercial results by making evidence‑based decisions that improve sales growth.
• Maintain a customer‑focused environment that supports the brand’s high‑touch retail experience.

Qualifications

• Experience leading in a service‑focused retail environment.
• Proven track record of making commercial decisions that deliver growth.
• Ability to motivate teams and fulfil their potential.
• Strong understanding of customer needs and the ability to trade a business based on that insight.
• Product experience is less important than leadership and motivation skills.

Compensation & Benefits

• Basic salary of up to £50,000 plus a potential £10,000 bonus.
• Work one weekend in two.
• Access to heavily discounted products and a range of discounts across the UK.