Store Manager

EE Retail; Epsom; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading retail company in Epsom is seeking a Retail Store Manager to inspire and lead a large team. The ideal candidate will have a passion for exceptional customer service and a proven track record of achieving commercial results. This role involves driving revenue, creating memorable customer experiences, and fostering a high-performance culture. With significant earning potential and flexible working options, this is a great opportunity to build your career with a supportive employer.

Benefits

Commission and incentive rewards

24/7 access to online GP

Market-leading paid carer’s leave

Equalized family leave

Discounts on EE & BT products

Career development support

Season Ticket Travel Loan

Volunteering days

Optional Private Healthcare and Dental coverage

Qualifications

• History of guiding large teams to achieve outstanding commercial results.
• Self-driven and proactive mindset.
• Talent for coaching and developing others.

Responsibilities

• Leading teams to deliver individual and team objectives.
• Driving revenue while enhancing customer experience.
• Communicating with stakeholders to ensure clear strategy.

Skills

Leadership

Customer service

Coaching and development

Performance management

Job description

Overview

Join Our Team as a Retail Store Manager!

Location : Salary :

At EE, we believe technology should bring people together. Our stores are more than just places to buy gadgets – they're destinations where customers can explore, discover, and be inspired by the latest in tech. We're committed to creating a vibrant, welcoming environment where every visit feels like a special occasion.

Responsibilities

We are looking for a Retail Store Manager who can inspire and lead with passion in a large or high-profile store. If you have a history of guiding large teams to achieve outstanding commercial results, a self-driven and proactive mindset, and a talent for coaching and developing others, we would love to hear from you.

Day to day, you’ll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You’ll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster a high-performance culture focused on both financial and behavioural KPIs, whilst capitalising on new retail opportunities.

As our Retail Store Manager, you'll lead by example with exceptional customer service and creating memorable experiences. You'll bring fresh ideas to the table and building strong relationships with customers and the community will be key, building loyalty among first-time visitors.

Benefits

• Significant earning potential through commission, rewards, and incentives.
• 24 / 7 access to an online GP for you and your immediate family.
• Market-leading paid carer’s leave.
• Equalized family leave with 18 weeks full pay and 8 weeks half pay.
• Huge discounts on EE & BT products, saving you hundreds of pounds annually.
• Support for your career development.
• Season Ticket Travel Loan.
• Volunteering days to give back to your community.
• Optional Private Healthcare and Dental coverage.

About EE

At EE, our people are the key to our success. We keep customers happy with great service and a top-rated network. As part of the BT family, we’ve created an energizing culture that makes EE an excellent place to build your career. We value diversity and welcome applications from all sections of the community.

We understand that life is ever-changing, and we offer flexibility to support your success. Whether you need full-time, part-time, or job-sharing options, we’re here to accommodate your needs. We are committed to doing everything we can to support you.

Join us and be part of a team where you can truly make a difference!