Store Manager

Caffe Nero Group Ltd; City Of London; On-site; GBP 3,000 - 6,000; Full time

Job summary

A coffee shop chain is looking for a Store Manager who is warm and positive with a passion for customer service. The role includes team development, ensuring the best coffee and food standards. Benefits include a performance-related bonus, extensive training, and discounts. Ideal candidates will have experience in leading teams and thrive in a busy environment.

Benefits

Performance-related bonus

Brilliant training and development

Unlimited free drinks while on shift

Up to 75% off food during shifts

Recommend A Friend Scheme

Cash Plan Healthcare scheme

Length of service recognition

Access to discounts and rewards platform

Qualifications

• Experience in a customer-facing role with team leadership.
• Ability to develop and nurture a team in a busy environment.
• Great attitude and energy.

Responsibilities

• Take ownership of your own store.
• Provide great customer service and maintain standards.
• Grow and develop your own team.

Skills

Customer service

Team leadership

Communication

Team development

Job description

Store Manager at Caff\u00e8 Nero

At Caff\u00e8 Nero, it\u2019s our people that make us different. That\u2019s why we are looking for warm, positive people who love working with others to come and join us as Store Managers.

We have fantastic opportunities across our stores in the UK and the Republic of Ireland, and this could be just the right time for you to find out more!

As a Store Manager you will take ownership of your own store, providing great customer service and the best standards of coffee and food. You will pride yourself on keeping your customers happy through fantastic service, whilst growing and developing your own team.

What you can expect:

• Performance related bonus of between £3,500 - £5,500 per annum (dependant on role and store).
• Brilliant training and development to get you up to speed in your role and beyond.
• The opportunity to grow your career and develop personally.
• Unlimited free handmade drinks and up to 75% off food and packaged drinks when you\u2019re on shift.
• 50% off all handmade drinks and 40% off everything else when you\u2019re off shift.
• Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
• Cash Plan Healthcare scheme.
• Length of service recognition.
• Access to our benefits platform, with hundreds of discounts, rewards and offers.

To be successful:

Maybe you\u2019re looking to take the next step in your career journey? Perhaps you want a move into the growing world of coffee? You might already be a Store Manager, and love the Caff\u00e8 Nero brand. Whatever you\u2019re doing, if you have experience of leading, developing and nurturing a team in a busy, customer facing environment, we would love to hear from you.

Why choose us?

When you join us, you\u2019re joining a group of caring, supportive and friendly people – whether that\u2019s your team, the regular customers of your café or your community. At the same time as giving fantastic service you\u2019ll have loads of fun along the way, whether that\u2019s at a pizza night, a Caff\u00e8 Nero Club party or even at the Barista of the Year event. There\u2019s something for everyone.

And it doesn\u2019t stop there. The opportunities for development are fantastic. Many of our Area and Regional Managers grew their careers in store, and it\u2019s the same for our Head Office teams too.

If you have a great attitude, bags of energy and love interacting with customers then we\u2019d love to hear from you!

At Caff\u00e8 Nero you can really be you, with us.