Store Manager

Heron Food; Chester; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading discount food retailer in Chester is seeking a Store Manager to lead a high-performing team and ensure operational excellence. You will be responsible for motivating your staff, achieving sales targets, and delivering exceptional customer service. The ideal candidate will have experience in a similar role and a passion for retail. This position offers a competitive salary, generous leave, and various employee benefits in a dynamic environment.

Benefits

Competitive salary with bonus opportunities

30 days annual leave

10% store discount

Wellbeing support

Career development opportunities

Qualifications

• Proven experience as a Store Manager, Retail Manager, or in a similar leadership role.
• A strong track record of developing teams and achieving results.
• A genuine passion for retail and customer service.

Responsibilities

• Lead and motivate your team to deliver exceptional results.
• Ensure operational excellence from store presentation to stock management.
• Deliver exceptional customer service and resolve queries.
• Develop talent within your team and create succession plans.

Skills

Team leadership

Customer service

Sales management

Coaching and training

Operational excellence

Job description

Discover Your Next Leadership Opportunity : Store Manager at Heron Foods

Location : Coniston Road, CH2 2LH

Salary : Circa £32,000 per annum plus bonus opportunity

Hours : 45hrs per week

Why Heron Foods?

Heron Foods is one of the UK’s fastest-growing discount food retailers, with over 340 stores and ambitious expansion plans. As part of the B&M retail group, we’re a company on the move, committed to delivering value to our customers and opportunities to our teams.

We’re proud to have retained the ethos and spirit of a family‑owned business, fostering a collaborative and supportive workplace culture. In fact, we were recognised as one of the UK’s ‘Happiest Workplaces’ in the WorkL Awards.

As a Store Manager, you’ll lead by example, inspiring and motivating your team to deliver outstanding results in a fast‑paced, community‑focused environment. If you thrive in a high‑energy setting and are passionate about retail, we’d love to hear from you.

What We Offer Our Store Managers

• Competitive Salary : Up to £30.000 per annum plus bonus opportunities.
• Generous Leave : 30 days annual leave with additional leave accrual for long service, plus the option to purchase extra days.
• Exclusive Discounts : 10% off at both Heron Foods and B&M stores, with double discount weekends throughout the year.
• Wellbeing Support : Free, confidential assistance for personal and financial concerns, plus 24 / 7 GP access for you and your family.
• Additional Perks : Access to BenefitHub for exclusive deals, reward schemes, and recognition for long service.
• Career Development : Ongoing learning opportunities, including on‑the‑job training, eLearning, apprenticeships, and career progression programs.

What You’ll Do

As a Store Manager, you’ll be at the heart of our success, taking responsibility for :

Leading and motivating your team to deliver exceptional results and achieve sales targets.

• Providing hands‑on leadership, coaching, and fostering a collaborative, high‑performing store environment.
• Ensuring operational excellence, from store presentation to stock management and health & safety compliance.
• Delivering exceptional customer service, resolving queries, and ensuring a positive shopping experience.
• Developing talent within your team, creating succession plans, and supporting ongoing growth.

Fast-Paced and Rewarding

This role offers the chance to thrive in a dynamic and sometimes demanding environment. With a focus on leadership and operational excellence, you’ll play a crucial part in the success of our business and gain invaluable experience managing a busy retail environment.

What We’re Looking For

• Proven experience as a Store Manager, Retail Manager, or in a similar leadership role.
• A strong track record of developing teams and achieving results.
• A genuine passion for retail, customer service, and delivering exceptional results.
• The ability to thrive in a fast‑paced, community‑focused retail environment.

Apply Today

Don’t wait—apply early, as this opportunity may close sooner than expected!

At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer.

Take the next step in your career and join a team where your leadership truly matters. Apply now!