Store Manager

The Normal Brand; Birmingham; On-site; GBP 100,000 - 125,000; Full time

Job summary

A fast-growing apparel company is seeking a Store Manager for its Birmingham location. The ideal candidate will have over 5 years of retail management experience, a strong focus on customer service, and the ability to lead a high-energy team. Responsibilities include managing revenue and payroll, recruiting and retaining team members, and ensuring high customer service standards are met. This full-time position offers salary, bonuses, and various employee benefits.

Benefits

Employee Discount

Health, dental, and vision benefits

401k

Bonus opportunities

Qualifications

• 5+ years of retail apparel management experience.
• Self-starter with a strong independent, goal-oriented mindset.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Inspire, develop, and lead team to drive excellent customer experience.
• Manage revenue and payroll for the store.
• Create and maintain relationships with guests.

Skills

Retail apparel management experience

Proficient communication skills

Strategic Thinking and Planning skills

Time management and merchandising abilities

Ability to adapt quickly to new systems

People person - approachable and friendly

Tools

Microsoft Word

Excel

Google Drive

Shopify

Shopify POS

Job description

Overview

The Normal Brand is a fast-growing apparel company that sells clothing and accessories online and in over 500 stores in the US. We're hiring for our brick-and-mortar store in Birmingham and we want a hard working, personable, goal-oriented Store Manager. Each store is a unique experience where a clean, high energy, and fun environment is of utmost importance. Thinking independently and outside the box is essential.

Responsibilities

• “Our goal is to make peoples’ day better, sell clothes, and have FUN!”
• Inspire, develop, and lead team to drive and excellent customer experience and revenue
• Manage revenue, and payroll
• Recruit, hire, and retain store team
• Implement high customer service standards throughout the store and team
• Create, maintain relationships with our guests
• Encourage suggestive selling to maximize revenue
• Monitor inventory levels and communicate specific replenishment needs to HQ
• Maintain a clean store and merchandise to Normal standards
• Gives constructive feedback to District Leader on all aspects of the business
• Mentor, develop team through clear communication
• Make a schedule that is adequately and efficiently staffed to business needs
• Educate and train team on product knowledge
• Participate in weekly calls with peers and District Leader
• Embrace an environment that is respectful in communication
• Responsible for securing store.

• 5+ years retail apparel management experience
• Eager to learn through feedback and solve problems in a fast-paced environment
• Proficient communication skills with HQ and store team- verbal and written
• Strategic Thinking and Planning skills
• Self-starter
• Independent, goal oriented, data driven, competitive, and positive energy
• Inventory integrity
• Time management and merchandising abilities
• People person - approachable, friendly
• Proficiency with Microsoft Word, Excel and Google Drive
• Ability to adapt quickly to new systems and processes
• Change agent
• Flexible availability, nights, weekends and holidays

What will make you stand out

• Multi-unit Store Manager
• 6+ years of retail management experience
• Fashion/apparel industry experience
• Passion for making people happy
• Proficiency with Shopify and Shopify POS
• Strong integrity
• Excellent fashion sense
• Self- Awareness
• Experience as an apparel buyer

• Paid salary, bi-weekly
• Bonus opportunities
• Employee Discount
• Health, dental, vision benefits available
• 401k

Please submit a cover letter along with your resume.

Job Types: Full-time