Store Manager

Crew Clothing Barnard Castle; Barnard Castle; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading clothing brand is seeking a Store Manager for its Barnard Castle location. The successful candidate will be responsible for driving sales growth, maintaining high visual merchandising standards, and leading a team committed to excellent customer service. This full-time position requires a customer-focused individual with skills in sales, team motivation, and commercial awareness to ensure the store’s success.

Responsibilities

• Drive improvement in store sales and KPI performance.
• Maintain visual merchandising standards throughout the store.
• Recruit, motivate, and develop team members.
• Ensure excellent customer service through team training.

Skills

Customer service focused

Sales and target driven

Excellent visual merchandising skills

Commercial awareness

Job description

Store Manager - Barnard Castle - Full Time 37.5 hours per week
At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments.
We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From ’93 to now, people have been at the heart of everything we do. It’s in our name – Crew.

Purpose of the role

You will be the one to take full accountability in driving consistent improvement to the store’s sales, KPI’s and all other areas of measured success. You will recruit, retain, motivate and develop the team to drive the success of the store, whilst maintaining exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.

Responsibilities

• Delivering LFL. growth of both sales and KPI performance in the store
• Maintaining impeccable visual merchandising standards throughout the store ensuring effective use of space and stock availability
• Complying with reasonable instructions from senior members of the retail team
• Developing, reviewing and appraising your team based on key performance indicators and performance managing poor performers
• Ensuring integrity of the brand is maintained through correct behaviours and uniform standards of the team
• Controlling payroll and other store expenditures ensuring they come within budget
• Training and inducting your team to deliver excellent customer service

Key Skills and Experience

Essential:

• Customer service focused
• Sales and target driven
• Excellent visual merchandising skills
• Commercial awareness