Store Leader: Elevate Service, Sales & Style

M&S; Reading; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading UK retailer is seeking a Store Leader in Reading to drive daily operations across various departments. You will support the Store Manager, coach your team, and ensure exceptional customer service. Candidates should bring strong leadership skills, a passion for retail, and commercial acumen. Benefits include colleague discounts, a competitive holiday allowance, and wellness support. Join a dynamic environment committed to inclusivity and innovation.

Benefits

20% colleague discount

Competitive holiday allowance

Discretionary bonus schemes

Strong pension and life assurance

Exclusive perks through M&S Choices

24/7 wellbeing support

One paid volunteer day per year

Qualifications

• Experienced in leading large teams in a retail or visual-led environment.
• Skilled in coaching, feedback and development to get the best out of people.
• Digitally confident, with an eye for innovation and improvement.

Responsibilities

• Lead the daily operation across Fashion, Home & Beauty, ensuring exceptional service.
• Support the Store Manager to deliver the retail plan and drive performance.
• Coach and develop Team Managers and colleagues.

Skills

Leadership in retail

Customer experience focus

Commercial decision-making

Coaching and development skills

Digital confidence

Adaptability and resilience

Job description

A leading UK retailer is seeking a Store Leader in Reading to drive daily operations across various departments. You will support the Store Manager, coach your team, and ensure exceptional customer service. Candidates should bring strong leadership skills, a passion for retail, and commercial acumen. Benefits include colleague discounts, a competitive holiday allowance, and wellness support. Join a dynamic environment committed to inclusivity and innovation.