Store Leader: Elevate Service, Coach Teams, Drive Growth

Boots; Shrewsbury; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading UK health and beauty retailer is seeking an Assistant Manager for its Shrewsbury location. The successful candidate will lead a team, focusing on providing exceptional customer service and supporting clinical operations. Responsibilities include developing team capabilities and managing store functions. Prior experience in customer service and a passion for learning are essential. This role offers career development opportunities and involves collaboration with the Store Manager to achieve business goals.

Benefits

Discretionary quarterly bonus

Generous employee discounts

Clinical and non-clinical career development opportunities

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to free 24/7 counselling and support

Qualifications

• Experience in customer service roles is essential.
• Demonstrated leadership skills through team management or coaching.
• A willingness to learn about clinical practices is important.

Responsibilities

• Lead and inspire the team to ensure a great customer journey.
• Manage store operations while supporting clinical activities.
• Develop team members' skills through training and performance management.

Skills

Experience working in a customer-facing role

Desire to learn

Led or coached a team

Job description

A leading UK health and beauty retailer is seeking an Assistant Manager for its Shrewsbury location. The successful candidate will lead a team, focusing on providing exceptional customer service and supporting clinical operations. Responsibilities include developing team capabilities and managing store functions. Prior experience in customer service and a passion for learning are essential. This role offers career development opportunities and involves collaboration with the Store Manager to achieve business goals.