Store Leader: Assistant Manager, Drive Experience

Starbucks EMEA; Greater Lincolnshire; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

28 days holiday

Free drinks on shift

Staff discounts

Starbucks Global Academy access

Life assurance

Employee Assistance Programme

Career development opportunities

Job summary

Starbucks EMEA is seeking an Assistant Manager to lead store teams, deliver outstanding customer experiences and drive commercial results. You will take ownership of operations, partner engagement and KPIs, while living our mission and values.

The role requires proven leadership in a fast-paced retail or hospitality environment, with a growth mindset and a passion for developing people. Expect varied shifts, on-shift leadership, and extensive training and benefits that support your career with

Qualifications

• Experience leading a team in a fast-paced retail or hospitality environment.
• Strong customer focus with ability to translate metrics into actions.
• Growth mindset and willingness to develop leadership skills.

Responsibilities

• Lead shifts to deliver commercial results and world-class customer experience.
• Own KPIs such as labour efficiency, waste reduction and sales performance.
• Coach partners, provide feedback and recognize achievements.
• Ensure brand and operational standards are met during shifts.

Skills

Team leadership

Retail/hospitality experience

Customer focus

Analytical mindset

Job description

Starbucks EMEA is seeking an Assistant Manager to lead store teams, deliver outstanding customer experiences and drive commercial results. You will take ownership of operations, partner engagement and KPIs, while living our mission and values.

The role requires proven leadership in a fast-paced retail or hospitality environment, with a growth mindset and a passion for developing people. Expect varied shifts, on-shift leadership, and extensive training and benefits that support your career with