Store Leadership: Elevate Experience & Growth

Starbucks EMEA; Bilbrough; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

28 days holiday

Free drinks on shift

Bean stock options

Comprehensive training

Free coffee weekly

Partner discounts 30%

Retailer discounts via Perks at Work

Life assurance

Home Sweet Loan

EAP for you and family

Recognition schemes

Career opportunities

Job summary

Starbucks EMEA is seeking an Assistant Manager to lead a vibrant store team and deliver outstanding customer experiences. You will own store operations, partner engagement, and performance metrics while guiding teams through busy periods and new initiatives.

The role emphasizes strong leadership, commercial acumen, and a growth mindset as you progress within Starbucks stores and leadership pathways.

Qualifications

• Experience leading a team in a fast-paced retail or hospitality environment.
• Ability to translate metrics into actions and drive KPIs.
• Strong customer focus and leadership capabilities.

Responsibilities

• Lead shifts to deliver strong commercial results and top-tier customer experience.
• Monitor KPIs such as labour efficiency, waste, and sales performance.
• Coach teammates, provide feedback, and recognise achievements.
• Ensure brand standards and operational routines are followed.

Skills

Leadership

Team management

Retail management

Customer experience

Commercial awareness

Job description

Starbucks EMEA is seeking an Assistant Manager to lead a vibrant store team and deliver outstanding customer experiences. You will own store operations, partner engagement, and performance metrics while guiding teams through busy periods and new initiatives.

The role emphasizes strong leadership, commercial acumen, and a growth mindset as you progress within Starbucks stores and leadership pathways.