Store Assistant Manager: Lead Teams, Elevate Experience

Starbucks EMEA; Slapewath; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

28 days holiday

Free drinks and one food item on shift

Bean-stock options

Comprehensive training

30% partner discount

Employee Assistance Programme

Interest-free loans

Recognition schemes

Job summary

Starbucks EMEA in Slapewath is hiring an Assistant Manager to lead shifts and drive commercial results and customer experiences. Responsibilities include managing KPIs and team performance, ensuring operational standards, and training partners.

The ideal candidate will have leadership experience in a fast-paced retail or hospitality environment and strong commercial acumen. Benefits include 28 days holiday, free drinks on shift, and comprehensive training.

Qualifications

• Previous leadership experience in a dynamic, fast-paced, customer-focused retail or hospitality environment.
• Strong commercial acumen and the ability to translate metrics into actionable decisions.
• Competence in managing both people and operational priorities.

Responsibilities

• Lead shifts focusing on commercial results and customer experience.
• Own KPIs including labour efficiency, waste reduction, and sales performance.
• Manage shift deployment to optimize customer experience.
• Coach partners and provide performance feedback.
• Ensure brand and operational standards are met.

Skills

Leadership experience

Commercial acumen

People management

Operational priorities

Job description

Starbucks EMEA in Slapewath is hiring an Assistant Manager to lead shifts and drive commercial results and customer experiences. Responsibilities include managing KPIs and team performance, ensuring operational standards, and training partners.

The ideal candidate will have leadership experience in a fast-paced retail or hospitality environment and strong commercial acumen. Benefits include 28 days holiday, free drinks on shift, and comprehensive training.