Store Assistant Manager — Lead Teams & Elevate Service

Starbucks EMEA; Southend-on-Sea; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

28 days holiday

Free drinks on shift

Food item on shift

Staff discount

Training and development

Starbucks Global Academy

Life assurance

Job summary

Starbucks EMEA is seeking an Assistant Manager to lead a dynamic store team, champion customer experience, and drive strong commercial results. You’ll own shift leadership, ensure brand standards, and train partners to deliver excellence.

This role offers ongoing coaching, rewards, and development within a supportive leadership team. As part of Starbucks culture, you’ll manage health and safety, product launches, and day-to-day operations, while nurturing a growth mindset and career progression

Qualifications

• Experience leading a team in a fast-paced retail or hospitality environment.
• Ability to translate metrics into actionable improvements.
• Customer focus and strong communication skills.

Responsibilities

• Lead shifts to deliver commercial results and guest experiences.
• Monitor KPIs such as labour and sales performance.
• Coach and develop partners to deliver consistent service.

Skills

Team leadership

Customer experience

People coaching

Tools

POS system

Job description

Starbucks EMEA is seeking an Assistant Manager to lead a dynamic store team, champion customer experience, and drive strong commercial results. You’ll own shift leadership, ensure brand standards, and train partners to deliver excellence.

This role offers ongoing coaching, rewards, and development within a supportive leadership team. As part of Starbucks culture, you’ll manage health and safety, product launches, and day-to-day operations, while nurturing a growth mindset and career progression