Store Activity & Myhub Specialist

BOOTS; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A major retail company is offering a 12-month secondment opportunity within their Central Operations Team. As the communication hub for store activities, you'll ensure workloads are managed effectively and communicated clearly. Responsibilities include maintaining activity plans, forging stakeholder relationships, and providing support to teams. The ideal candidate will have strong planning and communication skills alongside proficiency in Microsoft Office. The role offers a variety of benefits including a retirement savings plan and flexible benefits.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to free, 24/7 counselling and support

Qualifications

• Ability to build strong relationships across support office, field, and store teams.
• Excellent planning and organisational skills, with the ability to manage your own workload.
• High attention to detail and accuracy.
• Clear and confident communication skills, both written and verbal.
• Ability to work at pace and adapt quickly to changing priorities.
• Proficiency in Microsoft Office, including Excel and PowerPoint.

Responsibilities

• Maintain an effective activity plan that accurately captures stakeholder requests.
• Build strong relationships with stakeholders to understand new activity.
• Champion the voice of stores, protecting capacity and raising workload concerns.
• Create clear, engaging communications with stakeholders.
• Publish workload updates through appropriate channels.
• Provide responsive support to store and field teams.

Skills

Relationship building

Planning and organisational skills

Attention to detail

Communication skills

Adaptability

Microsoft Office proficiency

Job description

Contract: 12-Month Secondment

Location: Nottingham (Support Office)

Closing date: 08/01/26

Recruitment Partner: Daniel White, [e-mail]

We have an exciting opportunity to join the Boots Opticians Central Operations Team on a 12-month secondment, helping to shape and deliver the store workload activity plan - acting as the hub for store activity and communication.

In this role, you'll ensure activity is carefully planned and effectively communicated through an engaging What's In Store Pack, while using the MyHub platform to share tasks, track completion, and provide timely updates to store teams.

About the role

This role puts you right at the centre of everything that reaches our stores, ensuring activity is planned and communicated clearly. Reporting into the Business & Workload Planning Manager, you'll act as the gatekeeper of store workload, connecting with support office, field, and store teams. You'll take ownership of the What's In Store Pack, making it engaging and easy to follow, and use the MyHub platform to ensure tasks are shared and completed effectively, and that key updates reach colleagues at the right time with clear information and guidance.

Key responsibilities

• Maintain an effective activity plan that accurately captures stakeholder requests, and ensures workload does not overloaded colleague capacity
• Build strong relationships with stakeholders to understand new activity and agree the best solutions for landing and communicating to stores
• Champion the voice of stores, protecting capacity and raising workload concerns when needed
• Create clear, engaging communications with stakeholders, including the monthly What's In Store Pack that keeps store teams informed and confident
• Publish workload updates through the most appropriate channels, including MyHub/Yoobic, to ensure tasks are shared and completed effectively
• Provide responsive support to store and field teams on activity, communications, and MyHub queries

What you'll need to have

• Ability to build strong relationships across support office, field, and store teams
• Excellent planning and organisational skills, with the ability to manage your own workload
• High attention to detail and accuracy
• Clear and confident communication skills, both written and verbal
• Ability to work at pace and adapt quickly to changing priorities
• Proficiency in Microsoft Office, including Excel and PowerPoint

Our benefits

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.