Stock Shift Manager

Dufry; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading airport retailer is seeking a Stock Shift Manager for Birmingham International Airport. In this role, you will oversee stock operations, manage a dedicated team during assigned shifts, and ensure compliance with safety standards. Responsibilities include supervising stock associates, coordinating incoming freight, and maintaining inventory accuracy. A successful candidate will have at least 3 years of experience in stock operations and the ability to work flexible hours, including weekends and holidays.

Benefits

Quarterly bonus opportunities

Qualifications

• 3+ years of experience in stock operations, inventory, or warehouse functions.
• 2+ years in a shift lead or supervisory role in retail or warehouse settings.
• Flexible availability including early mornings, evenings, weekends, and holidays.

Responsibilities

• Supervise stock associates during assigned shifts.
• Coordinate incoming freight and processing deliveries.
• Maintain clean and organized stock areas.

Skills

Inventory management

Team leadership

Attention to detail

Problem-solving

Communication

Education

High school diploma or equivalent

Associate degree in Business or Supply Chain

Tools

RMS

WMS

ERP

SAP

Microsoft Excel

Job description

Join Our Team at Birmingham International Airport!

Stock Shift Manager to oversee stock operations and lead a dedicated team during assigned shifts. In this role, you’ll ensure accurate receiving, efficient replenishment, and compliance with safety and operational standards. By coordinating priorities and partnering with store teams, you’ll help maintain well‑stocked shelves, appealing merchandise displays and inventory accuracy.

Pay Range: $19.13 - $21.26 per hour

Quarterly Bonus Opportunities!

Responsibilities

• Supervise stock associates during assigned shifts; assign tasks, set priorities and ensure timely execution of receiving, stocking, and inventory procedures.
• Ensure team adherence to opening/closing checklists, stockroom standards and asset protection protocols; conduct shift inspections for organization, labeling, and secure storage.
• Coordinate incoming freight, receiving, counting, and processing deliveries; document and report shortages, overages, and damages within required timeframes.
• Manage sales floor replenishment to maintain in‑stock levels; partner with sales teams to identify outs and prioritize restocking by business need and planogram/merchandising standards.
• Oversee processing of returns, damaged, and outdated goods for vendor credit; maintain accurate documentation and timely completion of procedures.
• Utilize RMS/WMS/ERP to track stock levels, process orders, and maintain records; assist with cycle counts, investigate variances, and support annual physical inventory.
• Maintain clean, organized, and safe stock areas; ensure proper equipment use, storage practices, and PPE/OSHA compliance; elevate maintenance needs.
• Provide on‑the‑job coaching; reinforce SOPs, safety practices, and performance expectations; give real‑time feedback and support cross‑training.
• Share shift updates on KPIs (e.g., receiving throughput, pick/replenishment accuracy, outs), staffing needs, and process improvements with management.

Qualifications

• 3+ years of experience in stock operations, inventory, or warehouse functions.
• 2+ years in a shift lead or supervisory role in retail or warehouse settings.
• High school diploma or equivalent required; Associate degree in Business or Supply Chain preferred (may count toward experience).
• Knowledge of inventory systems (RMS/WMS/ERP); SAP experience is a plus.
• Basic Microsoft Excel skills (filters, sorting, PivotTables preferred).
• Familiarity with FIFO, labeling standards, and loss prevention.
• PIT/MHE certification preferred (or ability to obtain after hire).
• Safety training (PPE, ergonomics, ladder safety) preferred.
• Flexible availabilityrequired, including early mornings, evenings, weekends, and holidays to support continuous stock operations and peak receiving periods.