Stock Room Associate

Ermenegildo Zegna Holditalia S.p.A; City of Westminster; On-site; GBP 22,000 - 28,000; Full time

Job summary

A luxury fashion brand in the City of Westminster is seeking a Stock Room Associate to manage and monitor merchandise movements within the boutique. The role involves handling returns, preparing shipping documentation, and ensuring impeccable stock management in line with company procedures. Candidates should have a passion for retail operations, preferably with experience in the luxury sector, and a drive for excellence in a collaborative environment.

Qualifications

• Experience working in the retail operational sector, preferably in the luxury industry.

Responsibilities

• Manage the return to vendor procedure for faulty items.
• Prepare documentation for shipping.
• Update stock retail prices and manage merchandise.
• Contribute to stock inventory process.

Job description

The legacy of Zegna would not exist if it weren't for the unique skills of every person on our team; the makers, masters, designers and doers. Everyone contributes. As a Zegna Stock Room Associate, you will control and monitor all merchandise movements in and out of the boutique, ensuring that Zegna procedures are followed and that stock is managed according to business expectations. From the moment the customer enters the store, your operational contribution before and after assists and ensures the smooth running of the selling ceremony provided by your colleagues.

This is a role we value highly in our organization.

What makes up your day

Step into a hands-on, minds-on work environment where every challenge and opportunity helps you realise your full potential.

Primary responsibilities

• Manage the return to vendor procedure for faulty items, return of garments and receipt of credit notes.
• Prepare documentation for shipping.
• Regularly update stock retail prices; receive, check and confirm merchandise and issue merchandise invoices for intercompany transfers.
• Manage the stock handling/movement of all end of season merchandise.
• Contribute to and undergo the stock inventory process in collaboration with the Retail Operations department.
• Generate and review the relative stock reports for stock management and control purposes.
• Investigate any irregular stock patterns/issues by resolving missing deliveries, stock, transfers etc.
• Manage all shipments and client deliveries.
• Monitor the packaging stock levels and inform your stock manager to make the relative orders before current resources quantity could impact the sales experience.
• Receive, check and confirm all employee uniform.

Within this role you are responsible for ensuring the back of house store environment is always in immaculate condition.

To be successful in this role

Great with technology, people and able to build professional relationships with your colleagues and various other company stakeholders. Driven to achieve excellence, you have a strong operational focus and take initiative to really make the difference.

Preferably, you have experience working in the retail operational sector within the luxury industry. You have a passion for retail operations and you connect with Zegna's stories and heritage, as well as the quality that underpins the brand.

Through our vertically-integrated, sheep to shop approach, we strive to create exceptional products without compromising on quality of life for future generations. With over 500 stores and 6,500 employees worldwide, our success is inspired by our founder's pioneering spirit and shaped by the expertise and integrity of every individual at Zegna.

Contribute to our proud legacy, and shape our vibrant future, as what makes you, makes Zegna.