Stock / Back of House Manager - London Soho

DR. MARTENS; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading footwear brand in London is seeking a Stockroom Manager to oversee stock operations and inventory accuracy. Key responsibilities include leading the stock team, ensuring efficient back-of-house operations, and collaborating with store leadership. The ideal candidate will display strong leadership qualities and a passion for developing teams in a dynamic retail environment. Competitive benefits and opportunities for growth are offered.

Benefits

Bonus incentives

65% off all footwear

50% off all accessories

Generous holiday allowance

Matched pension contributions

Private Healthcare

Qualifications

• Proven ability to lead and develop teams.
• Experience in stock handling and inventory operations.
• Ability to communicate effectively across various teams.

Responsibilities

• Own and lead all stock and inventory operations.
• Create and maintain an organized back-of-house environment.
• Upskill the store team on stock handling and loss prevention.

Skills

Leadership

Inventory Management

Communication

Team Empowerment

Organizational Skills

Job description

Overview

Dr. Martens is a globally recognisable and culturally influential British brand, with over 65 years of heritage. As brand custodians, we are a dynamic, thriving, and ethical business that values diverse backgrounds and lets people grow their careers. We’re opening a new kind of Dr. Martens store — a space designed to deliver a more immersive and elevated brand experience.

As Stock Manager, you’ll be the operational backbone of the store, owning all aspects of stock flow, inventory accuracy, and back-of-house excellence. You’ll lead by example, upskill the wider team, and ensure that our product is always ready to meet the moment — whether that’s on the floor, in a campaign, or in the hands of a customer.

We live and breathe our 3 core values — BE YOURSELF, ACT COURAGEOUSLY, SHOW YOU CARE. Our values underpin the DM Way, our behavioural framework, which describes the 8 factors that drive success for our people.

The Role – Stockroom Manager – London Brewer St

• Own and lead all stock and inventory operations, ensuring accuracy, efficiency, and alignment with both commercial and experiential goals.
• Create and maintain an organised, high-functioning back-of-house environment, optimised for efficiency, safety, and seamless replenishment.
• Upskill and empower the entire store team on stock handling, operational best practices, and loss prevention, embedding a culture of shared ownership and accountability.
• Act as a keyholder and trusted leader, confidently stepping into full store leadership when required and supporting the management team.
• Collaborate cross-functionally with store leadership and marketing to ensure stock supports activations, product storytelling, and customer experience.
• Be floor-present when needed, flexing between back-of-house and customer-facing roles to support trade, service, and team momentum.

Your technical capability will go hand in hand with our DM Way success factors:

• Develop: create an environment that empowers and nurtures future talent by delegating, understanding next generation needs, and ensuring long-term team growth
• Lead: set a clear vision with plans and goals, cultivating a high-performance culture that drives positive change and inspires enthusiasm for DM’s future.
• Explore: place the consumer at the heart of strategy, decisions, and communications while analysing market trends and competition relevant to your role.
• Invent: champion progress, innovation, and change, driving collaboration across teams to enhance effectiveness and implement new ideas.
• Connect: promote inclusivity and collaboration, build strong internal and external networks, and streamline processes to align cross-functional efforts and drive growth.
• Influence: communicate difficult messages clearly and assertively, balancing data and emotion to influence, and build a collective movement toward common goals by selling a compelling vision.
• Drive: cultivate a culture of entrepreneurial spirit and high performance, inspiring teams to overcome obstacles, embrace challenges, and continuously improve while delivering results
• Organise: balance long-term strategic change with short-term business needs by setting clear roles, expectations, and measures for the team.

What’s in it for you?

• Bonus incentives
• Welcome pair of Docs
• 65% off all footwear
• 50% off all accessories
• 2 paid volunteer days per year
• Generous holiday allowance
• Matched pension contributions
• Private Healthcare
• Complimentary access to virtual GP via the RetailTrust
• Opportunities for growth
• Access to our Employee Assistance Programme & Mental Health First Aiders

Interested? Apply now!

At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included, whatever their role in the Dr. Martens community.

Your fundamental qualities

It’s never just a job at Dr. Martens. It’s a way of life. We live and breathe our Fundamentals - INTEGRITY, PROFESSIONAL, PASSIONATE, TEAM PLAYERS. They define who we are and how we get the job done. We believe each role is as unique as the person who does it.