Starbucks Shift Supervisor

EG Group; City of Edinburgh; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading food establishment in Edinburgh is on the lookout for a dedicated Starbucks Shift Supervisor to lead, motivate, and supervise the team. The ideal candidate will ensure exceptional customer service and maintain operational standards while managing shifts effectively. This role offers flexibility in hours and a competitive hourly rate of £13.05, along with various employee benefits including a quarterly bonus and discounts. Be the leader we need to create a vibrant environment for our customers!

Benefits

30% Starbucks Discount

Quarterly Bonus Incentive

Employee Assistance Program

Free Beverage on Shift

Career Progression Opportunities

Qualifications

• Supervisory experience preferred but not mandatory; hospitality or retail experience may suffice.
• Ability to motivate and lead a team effectively.
• Understanding of food safety and health & safety policies.

Responsibilities

• Supervise and delegate tasks while motivating colleagues.
• Assist the Store Manager with stock control and administration.
• Participate in food preparation and maintain safe environments.
• Prepare beverages in accordance with standard formulas.

Skills

Leadership

Customer service

Team motivation

Job description

Role : Starbucks Shift Supervisor

Location : Oxgangs, EH13 9QR

Hours : Hours to suit your lifestyle

Hourly Rate : £13.05 per hour

Bonus Scheme : Quarterly Bonus Incentive!

Company : EG Group

• Please be advised that, as this is a food establishment, there may be potential exposure to allergens in the workplace

Role Overview

Looking for Your Next Leadership Opportunity? Become a Shift Supervisor at Starbucks!

Are you ready to ensure our products are fresh, tasty, and always available while delivering excellent service? You'll work closely with the Store Manager, making beverages, maintaining presentation, and supervising colleagues to ensure tasks are completed efficiently. In the Store Manager's absence, you'll take charge of shifts and make business decisions, all while leading and motivating the team to reach their goals.

Why Starbucks?

To express our gratitude for your hard work, we offer a variety of benefits for you to enjoy.

• 30% Starbucks Discount on food, drinks, and merchandise!
• 24 / 7 Virtual GP & Wellbeing Service .
• Employee Assistance Program .
• Quarterly Bonus Incentive —work hard and reap the rewards!
• Guaranteed Contracted Hours .
• Compassionate Leave for times that matter.
• Free Beverage on Shift .
• EG Cares Benefits & Rewards Platform - Enjoy savings on retail, food, home, garden, electronics, and more!
• Life Assurance .
• Recognition Rewards to celebrate your achievements!
• Learning & Development .
• Work Anniversary Awards to mark your milestones.
• Career Progression Opportunities .
• Access to the Learning Hub, featuring the world's largest online course library!

A typical day as a supervisor-

• Supervise, delegate tasks, and motivate colleagues to ensure timely completion of duties, while assisting with training and development.
• Promote a welcoming team environment, ensuring excellent customer service and up-selling products.
• Assist the Store Manager with stock control, ordering, banking, and administration, while keeping accurate records of stock and wastage.
• Actively participate in food preparation, ensuring compliance with Food Safety and Health & Safety policies, and maintaining clean waste storage.
• Maintain a vibrant, presentable, and clean store atmosphere while being friendly, happy, and approachable.
• Lead by example, ensuring colleagues adhere to uniform regulations, and provide cover during busy periods or absences.
• Prepare coffee, food and other beverages in line with formula standards.

Got what it takes?

Are you ready to take the next step in your career? While supervisory experience is preferred, if you've worked in hospitality or retail and feel prepared to move into a leadership role, we encourage you to apply. This is your chance to step up, lead a team, and make an impact.

Apply today to start your fantastic career as our Starbucks Shift Supervisor! To apply please email a copy of your CV to with the reference ‘Starbucks Shift Supervisor - Dreghorn -115684'