Staff Information Developer - Software Tools

Arm Limited; Cambridge; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A leading technology company in Cambridge is seeking a skilled Technical Writer to create engaging content for sophisticated software products. This role requires significant experience in technical writing and collaboration with engineering teams in an agile environment. Candidates should have a proactive approach to product testing and possess strong skills in Technical Communications. The company offers a hybrid work model and values diverse backgrounds, promoting a collaborative and supportive team environment.

Benefits

Collaborative team environment

Flexible working arrangements

Opportunity for professional growth

Qualifications

• Significant experience as a technical writer for software products.
• Confident in agile settings, with a focus on UI design.
• Proactive in exploring and testing products.

Responsibilities

• Lead the creation of engaging content for software products.
• Collaborate with engineers to understand the technical landscape.
• Champion innovative tooling and automation for better outcomes.

Skills

Technical writing

Agile environment collaboration

Hands-on product testing

Education

Relevant degree or post-grad qualification

Job description

Job Overview

Are you passionate about writing and curious about ground-breaking technology? Arm’s technology powers 95% of the world’s connected devices, from healthcare to smart homes!

To support our users, we need a writer who thrives being at the heart of software development. Our tools optimise application performance and accelerate innovationcidos across devices. We create content that helps users understand and work with these tools with confidence.

That means more than writing guides — it’s about creating strong relationships with product and support teams, asking the right questions, and getting hands‑on with the tools. We test, experiment, and dig deep to build content that’s accurate, credible, and genuinely useful.

Responsibilities

• Lead the creation of engaging, purposeful content for sophisticated software products — shaping how we connect with users.
• Collaborate with engineers, product managers, and domain experts to understand the technical landscape and identify where content makes the biggest impact.
• Use your judgement to strengthen content strategy, fill information gaps, and meet the needs of a global audience.
• Bring smart ideas for tooling, automation, and AI — not for novelty, but to improve outcomes.
• Champion better ways of working and help evolve how we deliver.

Required Skills and Experience

• Significant experience as a technical writer for software products.
• Confident in agile settings, partnering with Engineering and UX to contribute to both documentation and intuitive UI design.
• Hands‑on with products — willing to explore, test, and break things to understand how they work, and proactive in feeding insights back into the product.

You may have a relevant degree or post‑grad qualification — but it’s not crucial.

We value strong experience in Technical Communications or Information Development just as much. Familiarity with sophisticated UIs, command‑line tools, embedded systems, or adjacent technical skills is a bonus.

Most important is your ability to learn fast, grow in the role, and share your experience and knowledge with the team.

In Return

This role offers autonomy and trust — ideal for someone who knows what good looks like, challenges assumptions, and brings practical insight to their work.

You’ll be part of a collaborative, supportive team that regularly co‑delivers content for major projects. We’re part of the Sales and Partner Enablement Group, and we create technical content including user docs, UI improvements, knowledge‑base articles, tutorials, and multimedia.

Technical Communications has a strong global presence, with writers from a diverse set of backgrounds and all experience levels. We guide, share, and grow together as a community.

Accommodations at Arm

At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email [e-mail]. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation or adjustment requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud, or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process.

Hybridярод Working at Arm

Arm’s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face 型 enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.

Equal Opportunities at Arm

Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.