SSTS Administrator

NHS National Services Scotland; Inverness; On-site; GBP 25,000 - 30,000; Full time

Job summary

A healthcare organization is looking for an SSTS Administrator in Inverness. The ideal candidate will have strong computer skills, experience in software applications, and excellent communication abilities. Responsibilities include data comparison and resolving eRostering queries related to staff pay and absence. The role offers opportunities for skill development within a dynamic operational environment. Candidates are encouraged to apply through Jobtrain, with training provided for specific systems.

Qualifications

• Proven experience using software applications.
• Ability to maintain high levels of accuracy and speed in data entry.
• Excellent communication skills with the ability to explain issues clearly.

Responsibilities

• Perform routine data comparison checks between Allocate Optima and SSTS.
• Address eRostering queries and corrections related to staff pay and absence records.
• Support clinical staff and managers with eRostering queries.

Skills

Software applications proficiency

Microsoft Office, including Excel and Teams

Data entry accuracy

Excellent communication skills

Good numeracy skills

Customer service skills

Knowledge of SSTS or Allocate Optima

Job description

FIXED TERM / SECONDMENT UNTIL 31/03/2026

We are seeking to recruit an SSTS Administrator to join our eRostering Systems Support Team based at Assynt House in Inverness.

The ideal candidate will possess strong computer skills, confidence in using software applications, a passion for delivering a quality service, and a keen eye for detail.

As a key member of our team, you will perform routine data comparison checks between Allocate Optima and Scottish Standard Time System. You will address eRostering queries and corrections related to staff pay and absence records with clinical staff and managers.

Our workload is dynamic, and you will encounter a range of eRostering queries on various topics. This role offers an exciting opportunity to develop your skills, and gain insights to different aspects operational functions.

Required skills:

• Proven experience using software applications
• Proficiency in Microsoft Office, including Excel and Teams
• Ability to maintain high levels of accuracy and speed in data entry
• Excellent communication skills, with the ability to explain issues and the corrective actions clearly
• Good numeracy skills
• Excellent customer service skills
• Knowledge of SSTS or Allocate Optima is desirable, but full training will be provided.

Informal enquiries to: Karen Scott, SSTS System Manager; Tel: [phone]; e:mail: [e-mail]

This role does not meet the eligibility criteria for a Skilled Worker visa or a Heath and Care Worker visa. NHS Highland is unable to provide candidates with a Certificate of Sponsorship (CoS).

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

ADDITIONAL INFORMATION FOR CANDIDATES

• You should apply for this post by completing the application process on Jobtrain.
• DO NOT upload a CV as this will not be used for short listing purposes.
• Posts close at midnight on the indicated date.
• For help to complete an application on Job Train please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/.
• To view our accessibility statement, please follow this link: https://www.eess.nhs.scot/jobtrain-accessibility-statement/.
• Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately.
• Please check your e-mail regularly (including junk folders) and also your Jobtrain account for updates.
• Please contact Jobtrain Candidate Support Hub - https://jobseekersupport.jobtrain.co.uk/support/home for advice and support with any system issues.
• We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain.
• Once you have submitted your application form you will be unable to make any amendments.
• Some of our vacancies are for internal candidates only. If you are a member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Highland.

NHS Highland is geographically the largest of the 14 regional boards of NHS Scotland, covering an area of 12,500 square miles, across Highland and Argyll & Bute.

As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through our NHS & Social Care values.

• Care and compassion
• Dignity and respect
• Openness, honesty and responsibility
• Quality and teamwork